What are the supported monitor resolutions and refresh rates for PCoIP Zero Clients and Remote Workstation Cards?
In general, PCoIP zero clients and Remote Workstation cards should work with standard display resolutions supported by VESA. The following is a list of the tested monitor resolutions supported (display timing); all at 60 Hz display refresh rate. …
Knowledge Base Article Advisory Display Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Why does an EDID read failure cause my display attached to the PCoIP Zero Client to using a lower resolution than expected.
Problem The monitor attached to the PCoIP Zero Client is using a resolution much lower than expected.  The attached devices on the AWI \u2192 Info \u2192 Attached devices show EDID read failure. The Display Topology section in the zero client log file …
Knowledge Base Article Troubleshooting Display Zero Clients
Last modified: September 3, 2023
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How can I shadow a VMware Horizon View PCoIP desktop session from my vSphere console?
Note: This knowledge base article does not apply to HP Anyware. HP Anyware uses a  Anyware software GPU or a hardware GPU disabling the vSphere Console. In some cases viewing a remote users PCoIP session may be beneficial to troubleshooting an issue. In …
Knowledge Base Article Tutorial Setup Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
3147
What is an acceptable level of packet loss?
Just like VoIP and video conferencing, PCoIP is a real time protocol. Once a packet is lost in transit, there typically isn't time to re transmit before the PCoIP session is impacted. Therefore, the most acceptable level of loss is 0%. Packet loss maybe …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Is a 2560x1600 display resolution supported by PCoIP hardware devices?
PCoIP Zero Clients and PCoIP Remote Workstation Cards (host cards) support 2560x1600 based on the following: Firmware 4.0.3 and newer TERA2140 Supports a maximum resolution for two monitors of 2560x1600 @60Hz Supports a maximum resolution for four …
Knowledge Base Article Advisory Display Remote Workstation Card Zero Clients
Last modified: September 3, 2023
2498
How do I access CTRL-ALT-DEL on a touchscreen monitor with Windows 7?
Answer: In Windows 7 environments where a touchscreen monitor uses the onscreen keyboard, consider enabling CTRL+ALT+ DEL, also known as the Secure Attention Sequence (SAS): Log in to the remote workstation or virtual desktop with the appropriate …
Knowledge Base Article Troubleshooting Setup Display Remote Workstation Card Zero Clients
Last modified: September 21, 2023
2151