What are the factory default network settings for PCoIP Zero Clients and PCoIP Remote Workstation Cards?
Answer: An OEM may change the factory default network settings. Please refer to your OEM's manual for detailed information. Most devices generally have the following factory default network settings: DHCP enabled Fallback IP address (PCoIP Remote …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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How does the PCoIP Zero Client/PCoIP Remote Workstation Card support remote power management?
Answer: This article describes how to remotely power down a host PC/workstation with a PCoIP Remote Workstation Card (i.e. host card) installed, and how to remotely power it up with wake on LAN (WOL). Note: VMWare View brokered connections do not support …
Knowledge Base Article Tutorial Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
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Why does the PCoIP Zero Client not trusting my connection to a system with a new certificate?
Problem The PCoIP Zero Client produces a certificate error when connecting to a HP Anyware PCoIP Agent, PCoIP Connection Manager, PCoIP Security Gateway after the certificate has been renewed and signed by the same Root CA or Intermediate CA as the old …
Knowledge Base Article Troubleshooting Security HP Anyware Zero Clients
Last modified: September 3, 2023
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Can multi-factor authentication be used with PCoIP?
Multi-factor authentication systems are supported by Teradici Products. Examples of multi-factor authentication systems are RSA SecurID and Duo. HP Anyware Manager supports multi-factor authentication as secondary authentication via a radius server.  …
Knowledge Base Article Advisory Security Setup Authentication HP Anyware Zero Clients
Last modified: September 3, 2023
2014
How can I identify the version of VMware's SVGA driver in my virtual machine?
Answer: To identify the VMware SVGA driver version that your current virtual machine is using perform the following steps. Log in to your VM. Left click the start button. Right click Computer. Left click Manage. Left click Device Manager. Expand Display …
Knowledge Base Article Tutorial Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
2010
What are the best scenarios and setups HP Anyware uses to test its implementation of SCEP?
These are the setups and scenarios used to test HP Anyware implementation of SCEP (Simple Certificate Enrollment Protocol).     Tested SCEP Server Setups: OS: Windows Server 2008 R2 Installed Role Services: Active Directory Certificate Service Network …
Knowledge Base Article Tutorial Security Zero Clients
Last modified: September 15, 2023
1957
DHCP IP address lease changes when the PCoIP Zero Client firmware or PCoIP Remote Workstation firrmware is upgraded
Problem Updating PCoIP Zero Client firmware or PCoIP Remote Workstation Card firmware results in a new DHCP IP address lease. The issue will only occur under the following circumstances: Updating a PCoIP Zero Client from firmware 4.7.1 and prior to 4.8.0 …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card Zero Clients
Last modified: September 12, 2023
1889
Why do I receive a "Not Authenticated" error when connecting a PCoIP Client to Cloud Access Software or VMware Horizon through a load balancer?
Problem When using a PCoIP Zero Client or PCoIP Software Client to connect to a PCoIP Connection Manager or VMware Horizon View Connection/Security Server (VCS/VSS) through a load balancer you get the error message 'Not Authenticated'. While reviewing the …
Knowledge Base Article Troubleshooting Security Session HP Anyware Zero Clients
Last modified: September 3, 2023
1831
Can I connect a PCoIP Zero Clients and Remote Workstation Cards via wireless network?
There are a number of options to consider for wireless connection of PCoIP devices such as PCoIP Zero Clients and PCoIP Remote Workstation cards.  Wireless Access Point Use a wireless access point (wireless bridge) to connect a PCoIP Zero Client or PCoIP …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 4, 2023
1818
Why are my displays not displaying the virtual desktop properly (how do I calculate VRAM)?
Problem Your VMware View virtual machine is showing a blank screen because the virtual machine does not have enough video memory.   Resolution Ensure that your virtual machine (VM) has enough VRAM to support a one or two monitor combined resolution, …
Knowledge Base Article Troubleshooting Display Zero Clients
Last modified: October 20, 2023
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