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How to change the Num Lock setting on a PCoIP Zero Client

The num lock ( numlock) setting depends on whether the PCoIP Zero Client is at the On-Screen-Display (OSD) or when in-session. On-Screen-Display operation The "Factory" default setting of num lock can be set by the PCoIP Zero Client OEM during …

Workstation Remote Power Off

Remote power On Tera2 based PCoIP Zero Clients, the remote power off function can be access by pushing the power button briefly. This will bring up an on screen menu that can be cycled via the power button. The only power function available is Workstation …

How do I reset the configuration parameters entered on my PCoIP Zero Client or PCoIP Remote Workstation Card?

Answer: There are four ways to reset the PCoIP Zero Client to default settings which are described below. The PCoIP Remote Workstation card (also known as a PCoIP host card) has one reset procedure also described below. Some network information will be …

What is the impact of power outage during firmware update?

Firmware 5.0.0 and newer Due to additional functionality added to the PCoIP Zero Client over time, there is no longer space for two complete firmware images. To prevent the PCoIP Zero Client from entering an unrecoverable state from a power outage during …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: November 16, 2022

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How do I configure my 4 monitors in the PCoIP Zero Client OSD?

To configure 4 monitors to your preference, follow the steps below. Before you begin, make sure that you know what monitor is connected to what PCoIP Zero Client port number. From the onscreen display (OSD) of your PCoIP Zero Client, browse to Options > …

What are the DNS SRV records supported by PCoIP Zero Client and PCoIP Remote Workstation Card firmware?

There are four different DNS SRV records that are supported in firmware. pcoip-bootstrap (PCoIP Management Console 2.x and newer, Firmware 5.x and newer) - The firmware uses this DNS SRV record along with other records to complete the bootstrap process …

How do I identify if enhanced logging is enabled on PCoIP Zero Clients and PCoIP Remote Workstation cards?

Answer: Since firmware 4.0.0, enhanced logging has been identifiable in events logs on PCoIP Zero Clients and PCoIP Remote Workstation Cards (also known as a host card). Event log entries of no module selected indicate enhanced logging is not activated …

FAQ — System Requirements for PCoIP Product and Components

Articles describes the PCoIP products available and provides links to the system requirements found in the more recent documentation for each component. FAQ – Table of Contents What is PCoIP? Key features of PCoIP . PCoIP products and components Answers …

Which PCoIP Zero Clients support wake-on-LAN?

Answer: All Tera2 PCoIP Zero Clients support wake-on-LAN, otherwise known as 'WOL,' to turn on PCoIP Zero Clients remotely. To configure, a 3rd party WOL utility software is required to generate WOL packets to send to PCoIP Zero Clients. Also, WOL must be …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: January 19, 2023

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How do I upgrade PCoIP Management Console 2.0 to 2.x?

For the purpose of this article, instructions will refer to upgrading PCoIP Management Console 2.0.0 to 2.0.1. Note: Downgrading to an older MC version is not a supported operation. Log in to the web interface of MC 2.0.0. Go to SETTINGS , DATABASE . …

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