What does GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout mean in the log?
Problem Message GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout is found in host or client log file.   Cause GSOAP is the protocol used by the PCoIP Management Console 1.x. This error is caused by a socket being opened by GSOAP and not closed …
Knowledge Base Article Troubleshooting Management Management Console Remote Workstation Card Zero Clients
Last modified: September 8, 2023
189
PCoIP Remote Workstation Card Software does not install on host.
When the PCoIP Remote Workstation Card Software does not detect a PCoIP Remote Workstation Card, it generates the following error and installation stops.   No PCoIP devices detected. Please ensure the hardware is installed and the Host Driver Function is …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: September 3, 2023
151
Installing Certificates to secure PCoIP devices or applications
PCoIP Components   PCoIP Product  Version Instructions PCoIP Client Device used by the end user to access a remote desktop or remote workload from the PCoIP Host Hardware based Zero clients are offered by many different vendors.  Software and Mobile …
Knowledge Base Article Advisory Security HP Anyware Management Console Remote Workstation Card
Last modified: September 14, 2023
93
Securing PCoIP Zero Clients to Remote Workstation Cards
When securing PCoIP Zero Clients to Remote Workstation Cards, it is recommended that security conscious customers use the  Suite B: TLS 1.2 with Suite B-compliant 192-bit elliptic curve encryption TLS Security Mode. This will require customers have the …
Knowledge Base Article Troubleshooting Security Zero Clients Remote Workstation Card
Last modified: September 3, 2023
38
How do I get a secure connection to the Administrative Web Interface (AWI)?
There are two ways to get a secure connection to the Administrative Web Interface (AWI) of a PCoIP Zero Client and PCoIP Remote Workstation Card. Load the cacert.pem file provided in our firmware to the browser Trusted Root Certification Authorities . The …
Knowledge Base Article Troubleshooting FAQ Security Zero Clients Remote Workstation Card
Last modified: January 18, 2024
31