Local Administrative Password setting is disabled after changing the firmware version in the profile in the PCoIP Management Console 3.0.0
Problem After changing the firmware version in a profile in PCoIP Management Console 3.0.0 the Local Administrative Password setting is no longer enabled and the password field is blank.   Cause This issue is known to happen when the following conditions …
Knowledge Base Article Troubleshooting Security Management Management Console
Last modified: November 7, 2022
216
Recovering the OSD when the resolution was set to 800x600 or lower which removed functionality.
This occurs because these low resolutions do not display the OSD correctly, and access to some configurations are lost. Previously this was not an available feature which prevented devices being put into un-configurable states by setting resolutions to …
Knowledge Base Article Troubleshooting Display Management Console Zero Clients
Last modified: September 3, 2023
211
Does the PCoIP Host Software work in systems with more than one PCoIP Remote Workstation Card?
No, the PCoIP Host Software was not designed to work on systems with more than one PCoIP Remote Workstation Card and therefore is not supported in such environments. If this is a feature you require, see  Feature Requests and Accelerated Development For …
Knowledge Base Article Advisory Remote Workstation Card
Last modified: September 19, 2023
212
What is Intelligent Packet Re-Transmission in PCoIP Protocol?
PCoIP Protocol uses UDP protocol similar to other real-time protocols (voice-over-IP, interactive video conferencing etc).  This is done to minimize the overhead associated with TCP protocol.  However, reliable transmission of data is important for remote …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
208
How does PCoIP handle networks with high traffic volumes?
When you plan to use PCoIP on network with high volumes of other traffic that may cause congestion, it is recommended that QoS is implemented to give PCoIP guaranteed bandwidth. PCoIP will adjust to use it's fair share of the network but UDP is typically …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
209
Could the use of two DVI channels be a sources for delay which might cause jitter in a PCoIP Remote Workstation Card configuration?
Using the two DVI channels on a PCoIP Zero Client to PCoIP Remote Workstation Card with the Dual-link DVI connector converter to achieve a 2560x1600 resolution is NOT a source for delay which might cause jitter. The use of two DVI channels could be one of …
Knowledge Base Article Advisory Performance Display Remote Workstation Card Zero Clients
Last modified: July 3, 2020
208
Can I constrain PCoIP bandwidth usage to fit my network?
The maximum PCoIP bandwidth usage an be configured per a session. When restricting the maximum PCoIP session bandwidth, the frame rate and image quality maybe reduced due to the reduction in bandwidth. For limiting PCoIP Zero Clients see: PCoIP Zero …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: August 7, 2023
200
Is there any bandwidth consumed when a PCoIP device is idle?
The idle bandwidth depends on the PCoIP host type. Below are the idle bandwidths for different host types: HP Anyware 2.12 and newer, the idle bandwidth consumed is 1-2 kbps. VMware View 4.5 (using PCoIP Software 3.5) and earlier, the idle bandwidth …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: August 7, 2023
195
Can I share the network connection of the PCoIP Remote Workstation Card with that of the host PC/workstation?
No, the network interface on the PCoIP Remote Workstation Card is independent to that of the host. It is not possible to communicate to the host operating system via the PCoIP Remote Workstation Card network interface. Therefore, you must connect both the …
Knowledge Base Article Advisory Setup Remote Workstation Card
Last modified: July 3, 2020
199
What congestion avoidance should be used in network switches and routers?
Weighted Random Early Discard (WRED) should be configured as the congestion avoidance, or congestion management method. WRED gradually drops packets while considering IP precedence, as network devices become congested. This allows PCoIP protocol …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
195