How do I choose between remote workstation solutions?
To decide on the most suitable remote workstation solution for your needs, you will need to understand the available options. Remote workstation solutions: Dedicated remote workstation using PCoIP Remote Workstation Cards and PCoIP Zero Clients. See a …
Knowledge Base Article Advisory Performance Setup HP Anyware Remote Workstation Card
Last modified: September 20, 2023
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Why is my display not working correctly when using an adaptor attached to my OEM supplied cable?
Problem After purchasing a HP Anyware product you discover the cable shipped with the HP Anyware product does not have the necessary Video/Display connector to interface with your GPU or monitor. To complete the connection an adaptor is used to change the …
Knowledge Base Article Troubleshooting Display Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
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How do I configure a Peer-to-Peer Connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card?
Requirements This article describes the configuration of a peer-to-peer, or dedicated connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card including dual and quad display scenario's. Single or dual display requires a single PCoIP …
Knowledge Base Article Tutorial Session Setup Remote Workstation Card Zero Clients
Last modified: July 31, 2018
841
How do I find the PCoIP log files and set logging level for the Remote Workstation Card?
The Remote Workstation Card (RWC) has three components all of which have logs.   Remote Workstation Card  OS How to create a support bundle How to set the log level Firmware Firmware Collect Logs Set Log Level Software Windows Collect Logs   Linux Collect …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: September 25, 2023
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Do PCoIP Zero Clients and PCoIP Remote Workstation Cards support HDMI connections?
PCoIP zero clients only come with the following connections: sVGA DVI (single and dual link) Display Port (1.1a) HDMI is not a supported connector type on PCoIP Zero Clients. You can purchase Display Port or DVI to HDMI cables and adapters however you may …
Knowledge Base Article Advisory Display Setup Remote Workstation Card Zero Clients
Last modified: July 31, 2023
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How to remove expired license from MC 2.x or 3.x to switch from Enterprise Edition to Standard Edition?
NOTE: If you are running Management Console 2.x or 3.x in Enterprise Edition and your license has expired you will not be able to log into the Management Console until you have either deactivated all your expired licenses or have activated new licenses. …
Knowledge Base Article Tutorial Licensing Setup Management Console
Last modified: September 3, 2023
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"No PCoIP Device Detected." when installing the PCoIP Host Software in a Dell r7910 Precision Workstation
On the Dell 7910 Precision Workstation there are 7 PCIe slots, 1 to 4 are powered by the CPU2 and 5 to 7 are powered by CPU1. When there is only one CPU, the PCoIP Remote Workstation Card will need to be installed in the correct PCIe slot. Please note : …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: July 31, 2023
679
Installing Management Console
After completing this unit, you’ll be able to: Install the HP Anyware Management Console, or Migrate to a newer version 25 mins   HP Anyware Management Console is released in three formats that feature CentOS as the PCoIP Management Console installation …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: August 2, 2023
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How do I disable login username caching on a PCoIP Zero Client?
On a PCoIP Zero Client, username caching is set in the advanced options and can be disabled from the OSD Screen, the Administrative Web Interface (AWI), or the PCoIP Management Console.    From the OSD Screen: Under Options, select Configuration In the …
Knowledge Base Article Tutorial Setup Management Session Management Console Zero Clients
Last modified: September 3, 2023
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How to configure a PCoIP Zero Client to auto-connect to a Remote Workstation Card
Answer: To enable auto connect, you need to peer the PCoIP Zero Client to the Remote Workstation Card. You will need the IP and MAC of the host. You enter this in the PCoIP Zero Client's configuration (On Screen Display or Administrative Web Interface), …
Knowledge Base Article Tutorial Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
570