Steps for doing an Offline License Activation/Deactivation for Management Console
For offline activation, you will need some assistance from the HP Anyware technical staff. Scenario 1:   Fresh license activation : Login into your account on the  HP Anyware self service portal .  Don't have an account? Register  here . Select  …
Knowledge Base Article Advisory Licensing Management Console
Last modified: September 3, 2023
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How do I Set Zero Client password in PCoIP Management Console?
Use PCoIP Management Console PCoIP Management Console is recommended to manage the password setup for zero clients, including enabling the password protection for OSD and AWI, setting the password, and whether or not hiding the Password options from OSD …
Knowledge Base Article Tutorial Authentication Management Management Console Zero Clients
Last modified: September 3, 2023
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Workaround for database failures when restoring or migrating from PCoIP Management Console 2.4 or older to versions 2.5.1 or newer.
Customers on Management Console (MC) 2.4 or older, restoring databases, or migrating to 2.5.1 or newer are required to run this mandatory database clean-up script prior to the restore or migration. These steps reduce the size of the database which is …
Knowledge Base Article Advisory Management Setup Management Console
Last modified: September 3, 2023
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License Activation with the PCoIP Management Console 2.x and 3.x fails with "ERROR: flxActAppActivationSend - (50041,41143,34)"
Problem License activation is failing with:  [root@localhost admin]# /opt/teradici/licensing/mc_activate_lic.sh -k 1234-5678-90AB-CDEF Activation Failed. Please verify your activation key. Running with debug output enabled (-d TRUE) may be helpful. …
Knowledge Base Article Troubleshooting Licensing Management Console
Last modified: September 3, 2023
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How do I enable NTP on PCoIP Zero Clients and PCoIP Remote Workstation Cards?
Enabling NTP is important on the PCoIP Zero Client and PCoIP Remote Workstation Card. NTP is using for the following: Setting the time and date of the PCoIP Zero Client and PCoIP Remote Workstation Card. As there is no battery on the devices, the time and …
Knowledge Base Article Tutorial Management Setup Management Console Zero Clients
Last modified: September 3, 2023
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How do I enable and disable the PCoIP Zero Client session disconnect CTRL-ALT-F12 key sequence?
Enable When using a PCoIP Zero Client to connect to HP Anyware, Amazon Workspaces or VMware Horizon View the Ctrl-Alt-F12 shortcut is enabled by default. This setting can be configured via the AWI or PCoIP Management Console. When using a workstation with …
Knowledge Base Article Tutorial Session Management Management Console Zero Clients
Last modified: September 3, 2023
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How do I reset the configuration parameters entered on my PCoIP Zero Client or PCoIP Remote Workstation Card?
Answer: There are four ways to reset the PCoIP Zero Client to default settings which are described below. The PCoIP Remote Workstation card (also known as a PCoIP host card) has one reset procedure also described below. Some network information will be …
Knowledge Base Article Tutorial Management Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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