What is an acceptable level of packet loss?
Just like VoIP and video conferencing, PCoIP is a real time protocol. Once a packet is lost in transit, there typically isn't time to re transmit before the PCoIP session is impacted. Therefore, the most acceptable level of loss is 0%. Packet loss maybe …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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VMware View Client with dual Virtual NICs unable to connect to virtual desktop
Scenario A VMware View Client with dual virtual NICs configured may not be able to connect to the virtual desktop.  Note: this article does not apply to PCoIP Zero Clients. Dual Virtual NICs Configured on the View Client   Cause If the client has been …
Knowledge Base Article Troubleshooting Performance Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Why am I experiencing poor performance when playing a 1080p high fps video with my PCoIP Remote Workstation Card and PCoIP Software Client?
Problem When using the PCoIP Software Client to connect to a PCoIP Remote Workstation Card I cannot achieve high frame rate playback.   Cause There are a number of factors that can contribute to poor performance so the best method of trying to determine …
Knowledge Base Article Troubleshooting Display Performance Remote Workstation Card
Last modified: September 3, 2023
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Troubleshooting artifacts in a PCoIP Session
Problem During a PCoIP Session artifacts are appearing on the screen. The artifacts may stay or slowly disappear.   Cause and Resolution There are may reasons artifacts may appear on the screen. Some may be source issues such as the application or …
Knowledge Base Article Troubleshooting Performance Display HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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How can I determine the frame rate at a PCoIP protocol client?
Answer: There are a multiple ways to determine the frame update rate displayed at the PCoIP Zero Client.    Note: the frame rate displayed at the client this may be different than the source display frame rate when in a congested network environment.  Log …
Knowledge Base Article Tutorial Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: September 3, 2023
1487
How do I optimize the Windows 7 desktop experience settings to reduce PCoIP session bandwidth?
Answer: On a Microsoft Windows 7 machine, make the following change to the Windows optimization settings: Start > Computer > System Properties > Advanced System Properties > Performance Settings button > Adjust for best performance . Alternatively, you …
Knowledge Base Article Tutorial Performance HP Anyware Zero Clients
Last modified: September 20, 2023
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