Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

FAQ - What are the required TCP/UDP ports for PCoIP technology?

Answer: The TCP and UDP ports assigned for PCoIP technology are shown in the tables below. Please note that IANA assigned port 4172 to the PCoIP protocol. HP Anyware License Server HP Anyware License Server Port Port Number Direction Description Online …

Setting Up Japanese Language and Keyboards

The following tutorial demonstrates how to set up Japanese language and keyboard for Windows PCoIP Software Client and connecting to Microsoft's Japanese Windows Server. Setting up language and keyboard is performed both on the host and client side. Note: …

TROUBLESHOOTING USB peripherals

This article provides a brief list of troubleshooting steps for common issues involving USB peripherals (e.g. DVD drives/burners, keyboards, mice, usb, smart phones, storage devices, hard drives, scanners, printers). This is not intended to be a …

À quoi sert l’adresse IP de secours ?

La carte PCoIP Zero Client ou PCoIP Remote Workstation est configurée sur ses paramètres d’usine par défaut. Par défaut, le périphérique PCoIP est en mode DHCP. Parce qu’il est en mode DHCP, lorsqu’il est connecté pour la première fois à un réseau, il …

What is the fallback IP address used for?

Out of the box, the PCoIP Zero Client or PCoIP Remote Workstation Card is configured to its factory default settings. By default, the PCoIP device is in DHCP mode. Because it is in DHCP mode, when it is first connected to a network, it tries to obtain a …

What versions of VMware Horizon does the PCoIP Zero Client Firmware support and is pre-certified with?

Support PCoIP firmware is supported with the publicly available Horizon release available at the time of the firmware release and is compatible with one major release of Horizon prior to this. Further information for each release can be found via their …

HP Anyware Instructions for Consumer Grade NVIDIA GPUs (e.g. GeForce RTX 2080)

Overview The purpose of this document is to outline key components, installation instructions and important notes of HP Anyware on physical workstations with consumer grade NVIDIA GPUs. NOTE: This document is intended for NVIDIA consumer grade GPUs. …

How do I bridge a USB device on a PCoIP Zero Client?

PCoIP Zero Clients locally terminate HID USB devices when connecting to: VMware View virtual desktops, or PCoIP Remote Workstation Cards (host cards) on systems where the PCoIP Host Software is installed and the Local Cursor and Keyboard feature is …

Session negotiation failed while connecting from Zero client to VMware view . The Zero Client may not be compatible with the host session negotiation cipher setting

Scenario 1 When connecting from PCoIP Zero Clients running firmware 4.0.0 or newer up to 5.5.1 to virtual desktops using VMware Horizon View 5.3 or newer up to 6.2.0 and you are not able to connect. A session connection error is displayed on the PCoIP …

Troubleshooting Keyboard and Mouse issues

Problem When connecting to a remote session the keyboard and mouse do not work, the input is sporadic, the input lags, the cursor doesn't appear or the mouse is out of position. Cause There are many causes for Keyboard and Mouse issues. They include: …

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics