Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation
In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm  those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …
Knowledge Base Article Troubleshooting Setup Management HP Anyware
Last modified: September 14, 2023
242
Why my HP anyware Connector (CACv2) does not connect after the recent Ubuntu 18.04 OS Nov-13-2019 Update?
The latest patch release of Ubuntu 18.04 (Nov-13 patch) will break CAM CACv2 connectivity. Affected Ubuntu 18.04 OS patch version: Nov-13-2019 release:  ubuntu-1804-bionic-v20191113 ubuntu-os-cloud ubuntu-1804-lts Recommendation: If you experience this …
Knowledge Base Article Tutorial Management HP Anyware
Last modified: September 19, 2023
240
Connection Types
Helps you to understand the connection types using PCoIP. ~30 mins This course will help you to understand the three different ways to connect to the remote machine using PCoIP. After completing this course you would be able to understand the requirements …
Knowledge Base Article Courses HP Anyware
Last modified: September 14, 2023
239
Can I use Cisco Express Forwarding per-packet load sharing with PCoIP Protocol?
No, Cisco Express Forwarding (CEF) per-packet load sharing causes out-of-order packets which is not compatible with real-time protocols such as PCoIP Protocol.  Cisco has similar recommendations against CEF per-packet load sharing when using Voice-over-IP …
Knowledge Base Article Advisory Performance Third Party Enhancements HP Anyware
Last modified: September 3, 2023
233
Why can I not establish a PCoIP session when using (IDN) characters in my HP Anyware environment?
Answer: Internationalized Domain Names (IDNs) are not supported by the HP Anyware. In environments that use the HP Anyware PCoIP Connection Manager and Security Gateway, a PCoIP session will not launch when one or more IDN characters (i.e. ? ? ? ?) are …
Knowledge Base Article Troubleshooting Session HP Anyware
Last modified: September 19, 2023
223
What are the priorities for video, audio, and USB PCoIP traffic?
PCoIP technology gives priority to USB and audio, while imaging uses remaining available bandwidth. PCoIP technology optimizes user experience for a given bandwidth by adaptively controlling quality and update rate of the image data, and optionally …
Knowledge Base Article Advisory Performance Peripheral Devices HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
221
Why can a session not be establish after a user disconnects while the Windows "waiting for programs to close" dialog is showing?
Problem When disconnecting a PCoIP session while Windows is shutting down or a user account is logging off with the "waiting for programs to close" dialog is showing; the ability to reconnect the PCoIP session is lost.    Cause When Windows is shutting …
Knowledge Base Article Troubleshooting Session HP Anyware
Last modified: November 17, 2022
216
Error Failed to find anything in domain DN when installing HP Anyware Connector
ERROR Failed to find anything in domain DN   Issue: When trying to install HP Anyware Connector you receive the error "ERROR Failed to find anything in domain DN: dc=172,dc=31,dc=18,dc=194" (note that the ip in the error will not be the same). The most …
Knowledge Base Article Troubleshooting Management HP Anyware
Last modified: September 3, 2023
209
How does PCoIP handle networks with high traffic volumes?
When you plan to use PCoIP on network with high volumes of other traffic that may cause congestion, it is recommended that QoS is implemented to give PCoIP guaranteed bandwidth. PCoIP will adjust to use it's fair share of the network but UDP is typically …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
206