Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

Setting Up Japanese Language and Keyboards

The following tutorial demonstrates how to set up Japanese language and keyboard for Windows PCoIP Software Client and connecting to Microsoft's Japanese Windows Server. Setting up language and keyboard is performed both on the host and client side. Note: …

TROUBLESHOOTING USB peripherals

This article provides a brief list of troubleshooting steps for common issues involving USB peripherals (e.g. DVD drives/burners, keyboards, mice, usb, smart phones, storage devices, hard drives, scanners, printers). This is not intended to be a …

Troubleshooting Keyboard and Mouse issues

Problem When connecting to a remote session the keyboard and mouse do not work, the input is sporadic, the input lags, the cursor doesn't appear or the mouse is out of position. Cause There are many causes for Keyboard and Mouse issues. They include: …

PCoIP TROUBLESHOOTING STEPS: VMware View Virtual desktop performance

This article provides a brief list of general troubleshooting steps for performance issues on virtual desktops. Scenarios covered include: Video slicing or tearing. Screen (or parts of the screen) becomes fuzzy screen and then clears up. Slow screen …

Why is my virtual desktop experiencing poor display or video performance after installing or updating VMware software?

Scenario Your virtual machine (VM) may experience some of the following performance issues after updating or installing VMware tools, VMware View agent, or PCoIP software: Poor video playback. Slow windows drag within one monitor or between two monitors. …

PCoIP HP Anyware Webcam Support

USB Webcams are supported with Teradici HP Anyware when connecting to a PCoIP Agent for Windows. Webcams can be used with Microsoft Teams, Zoom, and other conferencing applications running on the remote desktop. The models outlined in the table below …

What are the USB Transfer Types?

The Universal Serial Bus Specification defined four types of data transfer. Data transfer occurs between the memory buffer on the host computer, and an endpoint on the universal serial bus (USB) device. Data is organized into packets before it is …

How can I configure USB authorizations for HP Anyware and PCoIP Software Client?

Configuring PCoIP Agent USB authorizations for HP Anyware From HP Anyware release version 2.11 and newer , USB redirection is enabled by default. USB bridging, which enables USB devices to be used via a PCoIP Client on a HP Anyware PCoIP Agent , is …

The Mouse and Keyboard are not working with the HP Anyware PCoIP Linux Agent

Problem When connecting to a Linux desktop running the HP Anyware PCoiP Agent for Linux Standard or Graphics, you have no keyboard or mouse input but your desktop shows. Cause There are two main reasons why this can happen: The display topology between …

What is the behaviour of the Mac Fn keys with the PCoIP Software Client?

Answer: When a Macbook is configured with use all Fx keys as standard function keys and the client is in focus either in full screen or windowed mode: If Fn + Fx is pressed the function is interpreted locally (e.g. brightness adjustment) If Fx is pressed …

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics