Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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How do I add more license administrators to manage my license subscription?

Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation code. … How do I add more license administrators to manage my license …

How do I obtain an evaluation/trial license?

To try our products please Contact Sales … How do I obtain an evaluation/trial license? …

How do I set up or override PCoIP Software Session Variables?

PCoIP Software session variables provide an easy and flexible way for administrators to tune and configure a PCoIP session if required. HP Anyware PCoIP Agent There are two PCoIP group policy object template files in PCoIP Agent version 2.11 onwards. …

Case Life Cycle

This article explains the life cycle of a support case, and illustrates the expectation in each case status. Case Life Cycle The case life cycle is demonstrated in the diagram below: What is expected in each status?* Table 1: Expectation per status …

Knowledge Base Article Advisory Accounts HP Anyware

Last modified: September 3, 2023

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How to configure an Amazon Network Load Balancer (NLB) with the PCoIP Connection Manager and Security Gateway or HP Anyware Connector

The following article provides an example on how to setup an Amazon Network Load Balancer with the PCoIP Connection Manager and Security Gateway (CM/SG) or HP Anyware Connector (CAC). Prerequisites: Connection Manager & Security Gateway: 1. Deploy the …

Feature Requests and Accelerated Development

Feature Requests Teradici frequently releases new features for all our our products creating adding more value to you and opening up many new possible uses for our products. The new features are driven by feedback from our valued customers telling us …

Knowledge Base Article Advisory Accounts HP Anyware

Last modified: November 28, 2023

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Installing HP Anyware Manager and Brokered Connections

After completing this unit, you’ll be able to: Install the HP Anyware Manager Install HP Anyware Connector Establish a brokered connection to the remote machine 45 mins HP Anyware Manager is a management plane enabling users to configure, manage and …

HP Anyware Manager SAML Authentication with Okta

Requirements Must have an Okta account Must have users in Okta 1. Create an Okta account if you do not have one, or else log-in to your existing Okta account. You must be logged in as an Okta Admin. 2. From the Okta site click Applications from the …

HP Anyware Manager Administrator interface gives an error 502 - Web server received an invalid response while acting as a gateway or proxy server.

Problem When trying to access the management interface of the HP Anyware Manager, you receive the following error: Server Error 502 - Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page you …

HP Anyware Manager POC Basic Setup

HP Anyware Manager POC Setup This KB article provides an overview of HP Anyware Manager once it is setup using the quick start provisioning scripts located here: https://github.com/teradici/cloud_deployment_scripts . This article outlines how to sign …

Knowledge Base Article Tutorial Management HP Anyware

Last modified: September 3, 2023

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