The Mouse and Keyboard are not working with the HP Anyware PCoIP Linux Agent
Problem When connecting to a Linux desktop running the HP Anyware PCoiP Agent for Linux Standard or Graphics, you have no keyboard or mouse input but your desktop shows.   Cause There are two main reasons why this can happen: The display topology between …
Knowledge Base Article Troubleshooting Peripheral Devices HP Anyware
Last modified: September 3, 2023
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What is the behaviour of the Mac Fn keys with the PCoIP Software Client?
Answer: When a Macbook is configured with use all Fx keys as standard function keys  and the client is in focus either in full screen or windowed mode: If Fn + Fx is pressed the function is interpreted locally (e.g. brightness adjustment) If Fx is pressed …
Knowledge Base Article Advisory Peripheral Devices HP Anyware
Last modified: September 3, 2023
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HP Anyware Manager Administrator interface gives an error 502 - Web server received an invalid response while acting as a gateway or proxy server.
Problem When trying to access the management interface of the HP Anyware Manager, you receive the following error: Server Error 502 - Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page you …
Knowledge Base Article Troubleshooting Management HP Anyware
Last modified: September 15, 2023
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HP Anyware Manager POC Basic Setup
HP Anyware Manager POC Setup This KB article provides an overview of HP Anyware Manager once it is setup using the quick start provisioning scripts located here:  https://github.com/teradici/cloud_deployment_scripts . This article outlines how to sign …
Knowledge Base Article Tutorial Management HP Anyware
Last modified: September 3, 2023
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Configuring and Installing External MongoDB and Vault using self-signed TLS Certificates
Overview The purpose of this document is to provide one-stop instructions of how to install and configure a instance of MongoDB and a instance of Vault on the same VM with the simplest single host deployment. This can be served as the pre-requisites steps …
Knowledge Base Article Tutorial Management HP Anyware
Last modified: December 14, 2022
951
Failed to install Virtual USB Hub: -500. Removing the HP Anyware PCoIP Agent for Windows Vhub component
Problem When installing the new agent you get the error at the top, "Installation Aborted. Setup was not completed successfully. The on screen install log contains the message "Failed to install Virtual USB Hub: -500".   Cause The HP Anyware USB Virtual …
Knowledge Base Article Troubleshooting Peripheral Devices Setup HP Anyware
Last modified: July 31, 2023
777
FAQ - Webcams Peripherals Device
How to troubleshoot Webcams Causes: Webcam will not work if  the webcam that you are using does not support USB 1.1. the webcam is connected to a USB 2.0 port internal/external USB hub and will present you error "USB device not supported behind a …
Knowledge Base Article FAQ Peripheral Devices HP Anyware
Last modified: September 21, 2023
766