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Default HP Anyware Connector docker network conflicts with VPN network

Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …

Why has my PCoIP session disconnected and my VM restarted?

If your PCoIP session has disconnected and your VM has restarted, it may be possible the Windows update settings are set to Install updates automatically. If configured as such, consider using Download updates but let me choose whether to install them to …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: December 9, 2022

257

Why my HP anyware Connector (CACv2) does not connect after the recent Ubuntu 18.04 OS Nov-13-2019 Update?

The latest patch release of Ubuntu 18.04 (Nov-13 patch) will break CAM CACv2 connectivity. Affected Ubuntu 18.04 OS patch version: Nov-13-2019 release: ubuntu-1804-bionic-v20191113 ubuntu-os-cloud ubuntu-1804-lts Recommendation: If you experience this …

Knowledge Base Article Tutorial Management HP Anyware

Last modified: September 19, 2023

244

Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation

In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …

Can virtual channels cause issues with a PCoIP session?

Usually this is not an issue. However, if a virtual channel created by a third party is not properly created, it can cause unpredictable results with a PCoIP session or the displayed output. This should be considered as a possible source of an identified …

Why can I not establish a PCoIP session when using (IDN) characters in my HP Anyware environment?

Answer: Internationalized Domain Names (IDNs) are not supported by the HP Anyware. In environments that use the HP Anyware PCoIP Connection Manager and Security Gateway, a PCoIP session will not launch when one or more IDN characters (i.e. ? ? ? ?) are …

Why can a session not be establish after a user disconnects while the Windows "waiting for programs to close" dialog is showing?

Problem When disconnecting a PCoIP session while Windows is shutting down or a user account is logging off with the "waiting for programs to close" dialog is showing; the ability to reconnect the PCoIP session is lost. Cause When Windows is shutting …

Error Failed to find anything in domain DN when installing HP Anyware Connector

ERROR Failed to find anything in domain DN Issue: When trying to install HP Anyware Connector you receive the error "ERROR Failed to find anything in domain DN: dc=172,dc=31,dc=18,dc=194" (note that the ip in the error will not be the same). The most …

Why is the image quality reduced for a couple seconds right after a session is connected?

This is expected behaviour during the first couple seconds when a PCoIP session is established and is caused by the PCoIP device's bandwidth management algorithm. The algorithm continuously optimizes the amount of network traffic a PCoIP device generates …

Core API vs Session Client API

The following page details and compares the Core API and Session Client API in the following area's: Feature Set Supported Host Platforms Direct Connection Licensing Core API vs Session Client API Feature Set The following table details the feature …

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