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How to tune PCoIP for bandwidth constrained Network?

Bandwidth Tuning To determine if bandwidth tuning is required, setup a PCoIP session and monitor the performance of your system. The values to record are latency, latency variation, packet loss and tx and rx statistics. For details on how to run these …

How much bandwidth does PCoIP require?

The simple answer is 'it depends'. The amount of bandwidth required depends on a number of factors (display resolution, frame rate, graphical intensity for the user, importance of image quality, amount of display interactivity vs static viewing). Due to …

How to change the default agent certificate in HP Anyware for Windows

Before following this tutorial, you need to ensure the following prerequisites are completed: Microsoft Enterprise Certification Authority Server is available Certificate template to use with the PCoIP Agent has been created. How to create a Certificate …

Knowledge Base Article Tutorial Security HP Anyware

Last modified: September 12, 2023

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Poor audio lip sync with HP Anyware

Problem When watching video or performing any activity that requires audio sync, the audio is out of sync. This results in loss of lip sync where the spoken audio does not match the mouth movements in the video. This occurs on the Teradici Software Client …

How do I tell which encryption method is being used for the PCoIP session?

PCoIP technology supports just AES-256-GCM encryption. Both methods of encryption - AES-128-GCM and Salsa20-256-round12 have been deprecated. The examples below are still valid when trying to determine which encryption method is being used. In viewing the …

Random Session Disconnects due to Spanning Tree Configuration

Scenario PCoIP sessions experience random session disconnects of some or all clients. Re connection is not always possible straight away. Cause A Spanning Tree Protocol (STP) re-calculation can cause random session disconnects. STP will cause the …

How do I choose between remote workstation solutions?

To decide on the most suitable remote workstation solution for your needs, you will need to understand the available options. Remote workstation solutions: Dedicated remote workstation using PCoIP Remote Workstation Cards and PCoIP Zero Clients. See a …

Are there any limitations on physical distance for a PCoIP session?

Due to the design of PCoIP, using UDP for data transmission, PCoIP will operate over vast distances and network latencies up to 250 ms. PCoIP intelligently acknowledges the traffic inside the protocol allowing for high speed transmission over high latency …

Why has local printing and clipboard redirection suddenly stopped functioning during a session to the PCoIP Agent?

Problem Whist in session to a PCoIP Agent from a PCoIP software client, clipboard redirection and local printing suddenly stop functioning. Cause If the PCoIP Agent service is stopped, any existing PCoIP sessions will have their virtual channel plugins …

Are DSCP markings modified after enabling the PCoIP Transport Header?

Answer: The PCoIP Transport header is a proprietary header placed in each packet. When you Configures the PCoIP transport header , it modifies the PCoIP transport header. It does not modify the IP Differentiated Services Code Point (DSCP) field used by …

Knowledge Base Article Advisory Performance HP Anyware

Last modified: September 25, 2023

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