Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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How do I add more license administrators to manage my license subscription?

Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation code. … How do I add more license administrators to manage my license …

FAQ - Licensing

This FAQ provides questions and answers on how to order, manage and troubleshoot licenses for PCoIP products FAQ - Purchasing Order : How can I purchase or obtain a license? Change Order : How can I change an existing order (split, merge, extend, renew, …

How do I obtain an evaluation/trial license?

To try our products please Contact Sales … How do I obtain an evaluation/trial license? …

How do I set up or override PCoIP Software Session Variables?

PCoIP Software session variables provide an easy and flexible way for administrators to tune and configure a PCoIP session if required. HP Anyware PCoIP Agent There are two PCoIP group policy object template files in PCoIP Agent version 2.11 onwards. …

PCoIP Agent reported "This version of trusted storage is not supported"

Problem The PCoIP Agent stops immediately after starting, and the log file contains: " Failed to add FNE trial license source: [1,7E1,2,0[70000027,0,5002E]] This version of trusted storage is not supported" Or running the pcoip-validate-license.ps1 …

PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator.

Problem When starting a PCoIP session, the PCoIP Client shows the message "PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator." …

FAQ - HP Anyware Manager and HP Anyware Connector

This article provides common questions and answers about HP Anyware Manager (previously HP Anyware Manager). It includes concepts, guidelines and troubleshooting checklists and links to the product documentation instructions found in the various HP …

Knowledge Base Article FAQ Setup HP Anyware

Last modified: September 12, 2023

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Steps to activate HP Anyware licenses in offline environment

For activating licenses in an offline environment, if you are able to transfer files from the PCoIP License Server to an internet-connected machine, the self serve method is recommended. Please refer to section "Managing PCoIP Session Licenses" in License …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

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Where can I find a PCoIP-compatible connection broker?

In additional to HP Anyware Manager, as part of the Technology Partner Program, HP Anyware enables companies to build support for PCoIP session brokering. The following is a list of PCoIP compatible connection brokers: Company Product Compatible with …

Understanding the support bundle for HP Anyware for Windows PCoIP agents

Overview Both the Linux and Windows PCoIP agents include a service utility that generates support bundles, which gathers logs and other system information and packages them in single, compressed file. This page explains the contents of the support bundle …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 3, 2023

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