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This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

Configuring PCoIP Agents

After completing this unit, you’ll be able to: Understand the requirements for using configurations Understand the procedure to configure agent machine 40 mins PCoIP agents can be configured to optimize the PCoIP performance and behavior and these …

Knowledge Base Article Tutorial Setup HP Anyware

Last modified: December 10, 2022

359

How do I Split or Transfer my license activation code?

Login to your account and submit a customer service Inquiry. Ensure you include your license activation code and details of how you want your license to be divided. … How do I Split or Transfer my license activation …

Cloud Licensing is not working after activating with a Proxy Server or changing the Proxy Server

Problem HP Anyware for Windows has been activated via the powershell script or control panel specifying a proxy server. Immediately after activating the license connecting from the client fails. After the proxy server settings have been changed, the PCoIP …

Can HP Anyware for Linux be run in a container?

Using the HP Anyware for Linux in a container is not currently supported by HP Anyware Global Support Services. HP does not prevent the HP Anyware for Linux from running in a container and you may be able to get the HP Anyware for Linux PCoIP Agent …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: August 4, 2023

311

Configure HP Anyware Event Log Verbosity

HP Anyware event log verbosity (level) can be configured on both the client and agent software. PCoIP Software Client for Windows: http://www.teradici.com/web-help/pcoip_client/windows/current/#Topics/Troubleshooting.htm?Highlight=Setting%20Log%20Levels …

Knowledge Base Article Tutorial Setup HP Anyware

Last modified: September 3, 2023

296

Cloud Access PCoIP® License Server 1.x End-of-Life (EOL)

Please be advised the end-of-life process for PCoIP ® License Server 1.x has been initiated. The License Server 1.x will be replaced with License Server 2.x. License Server 2.x provides new security updates and features such as offline licensing and …

Knowledge Base Article Advisory Licensing HP Anyware

Last modified: September 3, 2023

297

Error: PCoIP Agent has no available licenses to launch the remote session

Symptom Remote desktops that were previously registered with HP Anyware Cloud License Server (CLS) may get the following client message when trying to connect: “Error – PCoIP Agent has no available licenses to launch the remote session.” In the Anyware …

Is the PCoIP Session AES encryption key set automatically or manually by a user?

The keys are generated automatically at the establishment of each PCoIP session. … Is the PCoIP Session AES encryption key set automatically or manually by a …

Default HP Anyware Connector docker network conflicts with VPN network

Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …

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