Troubleshooting artifacts in a PCoIP Session
Problem During a PCoIP Session artifacts are appearing on the screen. The artifacts may stay or slowly disappear.   Cause and Resolution There are may reasons artifacts may appear on the screen. Some may be source issues such as the application or …
Display resolution, topology, image artifacts or rendering-performance issues in HP Anyware with a GPU
Symptoms If you are using HP Anyware's Graphics agents with a GPU, either Nvidia GRID or AMD FirePro, the following issues may be caused by incorrect GPU driver: Image tearing Image artifacts Slow connection times Display topology issues Low frame rates …
Displays
After completing this unit, you’ll be able to: Understand the different display configurations. Understand the supported resolutions 20 mins With PCoIP, you can configure several display settings as described below.   Display Resolutions PCoIP supports …
When connecting to the PCoIP Graphics Agent I only get 1 display when I have 2 or more connected
Problem When connecting to a PCoIP Graphics Agent installed on a machine with an Nvidia GRID K340, Nvidia GRID K520, Nvidia GRID M series or above GPU I only get one display but the PCoIP Zero Client or PCoIP Software Client has multiple displays …
Why does HP Anyware specify a Nvidia and AMD driver for use with the PCoIP Graphics Agent?
HP Anyware performs extensive testing of the PCoIP Graphics Agent for Windows and the PCoIP Graphics Agent for Linux before release. As part of the tests, HP Anyware uses the latest Nvidia and AMD drivers available at the time. Upon release of the PCoIP …
Why can I not see the mouse cursor when using PCoIP HP Anyware installed on Windows 8.1 or Windows 10 bare metal?
Problem When using PCoIP HP Anyware to connect to Windows 10 running on bare metal (operating system installed directly on the computer with no virtualization), the cursor is not visible.   Cause When Windows 10 do not detect a locally attached mouse, …
Can I connect a local monitor to computer that has PCoIP Remote Workstation Card or HP Anyware Installed?
Although you may have enough display heads on your GPU to connect local monitors, it is not a supported configuration when using a PCoIP Remote Workstation Card or HP Anyware. Connecting an additional local monitor may cause the following issues: Blank …