FAQ - What are the required TCP/UDP ports for PCoIP technology?
Answer: The TCP and UDP ports assigned for PCoIP technology are shown in the tables below. Please note that IANA assigned port 4172 to the PCoIP protocol. HP Anyware License Server HP Anyware License Server Port Port Number Direction Description Online …
Troubleshooting PCoIP session Connection Issues.
Problem When connecting to a PCoIP Standard Agent for Windows, PCoIP Graphics Agent for Windows, PCoIP Standard Agent for Linux or PCoIP Graphics Agent for Linux the connection fails with one of the following messages: Error: Unable to connect to …
PCoIP Session Statistics Viewer
PCoIP Session Statistics Viewer displays PCoIP software session statistics in a clear visual user interface (UI). The program can capture and graph real-time data from a virtual machine (VM) that is in session, or it can graph previously captured data by …
HP Anyware Instructions for Consumer Grade NVIDIA GPUs (e.g. GeForce RTX 2080)
Overview  The purpose of this document is to outline key components, installation instructions and important notes of  HP Anyware on physical workstations with consumer grade NVIDIA GPUs.  NOTE: This document is intended for NVIDIA consumer grade GPUs. …
What do the PCoIP server log disconnect codes mean?
There are a number of disconnect codes used in event logs to identify the cause of a session disconnect for HP Anyware PCoIP Agent. Amazon Workspaces and VMware Horizon View. For details on finding the logs, see How do I find the PCoIP event log files? An …
What do the PCoIP Session 4 digit error codes mean when experience issues connecting to a remote host?
If you are having difficulties connecting a PCoIP client to a remote host and are receiving a 4 digit error code, the following table will provide suggested next steps.  If you don't see the error code in the table below, open a caes with HP Anyware …
Cannot connect to session: Client shows licensing-related errors, or error 0x1002
Problem When attempting to establish a remote connection using a PCoIP client, the connection fails and one of these error messages appears: PCoIP Agent has no available licenses to launch the remote session. Please try again later. This desktop has no …
Why can't I change the display resolution in Windows when using HP Anyware on Windows?
Problem When connected to a remote machine via HP Anyware on Windows, opening the display settings results in greyed out options and a message "Some settings are controlled by your system administrator". You cannot change the screen resolution, select the …