Why is the image quality reduced for a couple seconds right after a session is connected?
This is expected behaviour during the first couple seconds when a PCoIP session is established and is caused by the PCoIP device's bandwidth management algorithm. The algorithm continuously optimizes the amount of network traffic a PCoIP device generates …
Knowledge Base Article Troubleshooting Session Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: August 7, 2023
188
What does GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout mean in the log?
Problem Message GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout is found in host or client log file.   Cause GSOAP is the protocol used by the PCoIP Management Console 1.x. This error is caused by a socket being opened by GSOAP and not closed …
Knowledge Base Article Troubleshooting Management Management Console Remote Workstation Card Zero Clients
Last modified: September 8, 2023
186
Core API vs Session Client API
  The following page details and compares the Core API and Session Client API in the following area's: Feature Set Supported Host Platforms Direct Connection Licensing   Core API vs Session Client API Feature Set The following table details the feature …
Knowledge Base Article Tutorial Session API/SDK HP Anyware
Last modified: April 8, 2024
174
Management Console profile with blacklisted ciphers fails to apply to Remote Workstation Card
If a Management Console profile is configured to blacklist any of the following Remote Workstation Card ciphers, the profile application will fail on Remote Workstation Cards running firmware 21.01 or newer. TLS_RSA_WITH_AES_256_GCM_SHA384 …
Knowledge Base Article Troubleshooting Management Management Console
Last modified: September 3, 2023
141
Disable IPv6 in HP Anyware agent
IPv6 is enabled by default in HP Anyware agent starting agent 21.07 release.    Disable IPv6 (Only IPv4 connection is allowed)   Windows agent Open  Registry Editor .  Add registry value under   …
Knowledge Base Article Advisory Setup HP Anyware
Last modified: September 3, 2023
137
Registering HP Anyware Agents with Cloud License Server
Learning Objectives                                                                                                                                                                     Time Estimate                                                           …
Knowledge Base Article Tutorial Licensing HP Anyware
Last modified: September 3, 2023
129