Error 6609: Command failed due to a PCoIP Agent failure. Please try again. If this failure persists, please report this failure to your system administrator.
Problem When trying to connect to a PCoIP Agent that is brokered, the client returns the error "Error 6609: Command failed due to a PCoIP Agent failure. Please try again. If this failure persists, please report this failure to your system administrator." …
Knowledge Base Article Troubleshooting HP Anyware
Last modified: September 14, 2023
7503
Network session checklist for PCoIP protocol LAN and WAN deployments
The PCoIP® Session Planning Guide  is an essential document for any PCoIP protocol deployment.  It covers key network design considerations as well as documents a number of network configuration issues that impact desktop performance. Ensure consistent …
Knowledge Base Article Troubleshooting Performance HP Anyware Zero Clients Management Console
Last modified: September 3, 2023
7230
Why is my virtual desktop experiencing poor display or video performance after installing or updating VMware software?
Scenario Your virtual machine (VM) may experience some of the following performance issues after updating or installing VMware tools, VMware View agent, or PCoIP software: Poor video playback. Slow windows drag within one monitor or between two monitors. …
Knowledge Base Article Troubleshooting Performance Third Party Enhancements HP Anyware Zero Clients Remote Workstation Card
Last modified: September 3, 2023
7096
What are the network maximum transmission unit (MTU) requirements for PCoIP?
PCoIP maximum transmission unit (MTU) Requirements Every network has a MTU that dictates the maximum size a individual network packet can be for transmission. If the packet is larger than the MTU it will be fragmented and sent as multiple packets or …
Knowledge Base Article Tutorial Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
6782
With All Access, is there still a free option for PCoIP Zero Client firmware and PCoIP Management Console?
Yes,  HP Anyware does offer the ability to trial free of charge, the Zero client firmware and the Management Console.  Once a trial is complete, the Management Console will still be able to be used to manual management of up to 100 endpoints. Subscription …
Knowledge Base Article Advisory Setup Management Console Zero Clients
Last modified: September 3, 2023
6736