Host Session Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed host diagnostic report, create a host  support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The report …
Knowledge Base Article Diagnostics Session Remote Workstation Card HP Anyware
Last modified: September 3, 2023
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Feature Requests and Accelerated Development
Feature Requests   Teradici frequently releases new features for all our our products creating adding more value to you and opening up many new possible uses for our products. The new features are driven by feedback from our valued customers telling us …
Knowledge Base Article Advisory Accounts HP Anyware
Last modified: November 28, 2023
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What does the error message "Session Closed Remotely" mean?
There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below. Informational Messages Closed by login at an alternate location or host shutdown/restart User initiated logout Disconnected by …
Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
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Are there any limitations on physical distance for a PCoIP session?
Due to the design of PCoIP, using UDP for data transmission, PCoIP will operate over vast distances and network latencies up to 250 ms. PCoIP intelligently acknowledges the traffic inside the protocol allowing for high speed transmission over high latency …
Knowledge Base Article Tutorial Session Performance HP Anyware Remote Workstation Card
Last modified: December 9, 2022
883
Why has local printing and clipboard redirection suddenly stopped functioning during a session to the PCoIP Agent?
Problem Whist in session to a PCoIP Agent from a PCoIP software client, clipboard redirection and local printing suddenly stop functioning.   Cause If the PCoIP Agent service is stopped, any existing PCoIP sessions will have their virtual channel plugins …
Knowledge Base Article Troubleshooting Performance Session HP Anyware
Last modified: July 31, 2023
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How do I disable login username caching on a PCoIP Zero Client?
On a PCoIP Zero Client, username caching is set in the advanced options and can be disabled from the OSD Screen, the Administrative Web Interface (AWI), or the PCoIP Management Console.    From the OSD Screen: Under Options, select Configuration In the …
Knowledge Base Article Tutorial Setup Management Session Management Console Zero Clients
Last modified: September 3, 2023
576
Configures the PCoIP transport header
Configures the PCoIP transport header with the following options: When set to Enabled , the configured session priority of high , medium , or low is used. When set to Not Configured , then the default of medium session priority is used. When set to …
Knowledge Base Article Tutorial Session HP Anyware
Last modified: September 19, 2023
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