Why has local printing and clipboard redirection suddenly stopped functioning during a session to the PCoIP Agent?
Problem Whist in session to a PCoIP Agent from a PCoIP software client, clipboard redirection and local printing suddenly stop functioning.   Cause If the PCoIP Agent service is stopped, any existing PCoIP sessions will have their virtual channel plugins …
Failed to install Virtual USB Hub: -500. Removing the HP Anyware PCoIP Agent for Windows Vhub component
Problem When installing the new agent you get the error at the top, "Installation Aborted. Setup was not completed successfully. The on screen install log contains the message "Failed to install Virtual USB Hub: -500".   Cause The HP Anyware USB Virtual …
FAQ - Webcams Peripherals Device
How to troubleshoot Webcams Causes: Webcam will not work if  the webcam that you are using does not support USB 1.1. the webcam is connected to a USB 2.0 port internal/external USB hub and will present you error "USB device not supported behind a …
Configures the PCoIP transport header
Configures the PCoIP transport header with the following options: When set to Enabled , the configured session priority of high , medium , or low is used. When set to Not Configured , then the default of medium session priority is used. When set to …
ICMP packets are being send from the machine at the start of the PCoIP session
Problem At the start of a PCoIP session a network trace or firewall logs are recording ICMP packet being sent from the machine. Further investigation shows they are from the PCoIP Server process. PCoIP server logs show a trace route log of up to 30 hops. …
How do I disable login username caching on a PCoIP Zero Client?
On a PCoIP Zero Client, username caching is set in the advanced options and can be disabled from the OSD Screen, the Administrative Web Interface (AWI), or the PCoIP Management Console.    From the OSD Screen: Under Options, select Configuration In the …