Failed to install Virtual USB Hub: -500. Removing the HP Anyware PCoIP Agent for Windows Vhub component
Problem When installing the new agent you get the error at the top, "Installation Aborted. Setup was not completed successfully. The on screen install log contains the message "Failed to install Virtual USB Hub: -500".   Cause The HP Anyware USB Virtual …
Knowledge Base Article Troubleshooting Peripheral Devices Setup HP Anyware
Last modified: July 31, 2023
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Can I replace the PCoIP Management Console's Self-Signed SSL certificate with a certificate signed by a Certificate Authority?
PCoIP Management Console  PCoIP Management Console supports replacement of the default HP Anyware self signed certificate. It is recommended that this certificate be replaced by a certificated signed by a trusted Certificate Authority. For instructions on …
Knowledge Base Article Advisory Security Management Console
Last modified: September 3, 2023
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FAQ - Webcams Peripherals Device
How to troubleshoot Webcams Causes: Webcam will not work if  the webcam that you are using does not support USB 1.1. the webcam is connected to a USB 2.0 port internal/external USB hub and will present you error "USB device not supported behind a …
Knowledge Base Article FAQ Peripheral Devices HP Anyware
Last modified: September 21, 2023
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Why does the Password option not appear in the PCoIP Zero Client's OSD?
Problem When I log into the On Screen Display (OSD) on the PCoIP Zero Client, and then click the Options tab, the Password option does not appear.    Cause The password option was not shipped with your particular PCoIP device. Some PCoIP devices do ship …
Knowledge Base Article Tutorial Security Management Console Zero Clients
Last modified: September 3, 2023
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What are my options for using PCoIP between trusted and untrusted networks?
PCoIP is encrypted by default and it cannot be disabled. This makes PCoIP itself secure on untrusted networks. To get PCoIP traffic from untrusted networks to PCoIP Hosts the following options can be used: Over a VPN that is UDP compatible. An SSL VPN …
Knowledge Base Article Advisory Security Performance HP Anyware
Last modified: September 3, 2023
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How to create a Certificate Template for the PCoIP Agent for Windows using a Microsoft Certification Authority
When issuing certificates to the PCoIP Agent in a Windows environment, the Windows integration with the Microsoft Certification Authority allows for easy deployment of certificates. One of the first configurations that needs to be done is creating a …
Knowledge Base Article Tutorial Security HP Anyware
Last modified: August 2, 2023
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