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PCoIP Agent reported "This version of trusted storage is not supported"

Problem The PCoIP Agent stops immediately after starting, and the log file contains: " Failed to add FNE trial license source: [1,7E1,2,0[70000027,0,5002E]] This version of trusted storage is not supported" Or running the pcoip-validate-license.ps1 …

PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator.

Problem When starting a PCoIP session, the PCoIP Client shows the message "PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator." …

Steps to activate HP Anyware licenses in offline environment

For activating licenses in an offline environment, if you are able to transfer files from the PCoIP License Server to an internet-connected machine, the self serve method is recommended. Please refer to section "Managing PCoIP Session Licenses" in License …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

2968

Cannot connect to multiple monitors when using NVidia GRID GPU

I. Problem Description Cannot connect to multiple monitors when using NVidia GRID GPU II. Introduction When a virtual machine (e.g., Amazon EC2 Graphics instance) is equipped with NVidia GRID GPU, the GRID license needs to be configured properly in order …

License Activation with the PCoIP Management Console 2.x and 3.x fails with "ERROR: flxActAppActivationSend - (50041,41143,34)"

Problem License activation is failing with: [root@localhost admin]# /opt/teradici/licensing/mc_activate_lic.sh -k 1234-5678-90AB-CDEF Activation Failed. Please verify your activation key. Running with debug output enabled (-d TRUE) may be helpful. …

Why is the MC activation code (license) not working?

Instructions To activate a license follow the steps located here . The deactivation instructions are here . Common Issues: Is the license already allocated on another machine ? If yes, then deactivate the license from the old machine and reactivate …

Deployment of Local License Server and Registering Agents

After completing this unit, you’ll be able to: Deploy offline/online license server License the Agent with CAS local license Differentiate between registration code and activation code 22 mins The video below explains the steps to activate licenses on the …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 5, 2023

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Converting from a HP Anyware trial to a purchased license

Scenario A Teradici HP Anyware or HP Anyware Plus trial license is current installed on a machine. A full HP Anyware or HP Anyware Plus subscription has been purchased and the machines with the trial license need to be converted. Resolution Teradici …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

1089

HP Anyware Licensing

~40 mins This course will help you to understand the licenses used with HP Anyware Products like the HP Anyware license and Management Console license. After completing this course you would be able to differentiate between different licenses and …

What does "Could not send message to FNE license server" mean?

Problem The PCoIP Graphics Agent for Windows or PCoIP Standard Agent for Windows fails to register to the cloud licensing server or your PCoIP session disconnects shortly after connect. Symptoms When trying to register the host to a cloud license server …

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