Displays
After completing this unit, you’ll be able to: Understand the different display configurations. Understand the supported resolutions 20 mins With PCoIP, you can configure several display settings as described below.   Display Resolutions PCoIP supports …
When connecting to the PCoIP Graphics Agent I only get 1 display when I have 2 or more connected
Problem When connecting to a PCoIP Graphics Agent installed on a machine with an Nvidia GRID K340, Nvidia GRID K520, Nvidia GRID M series or above GPU I only get one display but the PCoIP Zero Client or PCoIP Software Client has multiple displays …
Why does HP Anyware specify a Nvidia and AMD driver for use with the PCoIP Graphics Agent?
HP Anyware performs extensive testing of the PCoIP Graphics Agent for Windows and the PCoIP Graphics Agent for Linux before release. As part of the tests, HP Anyware uses the latest Nvidia and AMD drivers available at the time. Upon release of the PCoIP …
Why can I not see the mouse cursor when using PCoIP HP Anyware installed on Windows 8.1 or Windows 10 bare metal?
Problem When using PCoIP HP Anyware to connect to Windows 10 running on bare metal (operating system installed directly on the computer with no virtualization), the cursor is not visible.   Cause When Windows 10 do not detect a locally attached mouse, …
Can I connect a local monitor to computer that has PCoIP Remote Workstation Card or HP Anyware Installed?
Although you may have enough display heads on your GPU to connect local monitors, it is not a supported configuration when using a PCoIP Remote Workstation Card or HP Anyware. Connecting an additional local monitor may cause the following issues: Blank …
Failed to install Virtual USB Hub: -500. Removing the HP Anyware PCoIP Agent for Windows Vhub component
Problem When installing the new agent you get the error at the top, "Installation Aborted. Setup was not completed successfully. The on screen install log contains the message "Failed to install Virtual USB Hub: -500".   Cause The HP Anyware USB Virtual …
FAQ - Webcams Peripherals Device
How to troubleshoot Webcams Causes: Webcam will not work if  the webcam that you are using does not support USB 1.1. the webcam is connected to a USB 2.0 port internal/external USB hub and will present you error "USB device not supported behind a …
PCoIP MAC Agent: How to deploy AD Users to macOS agents for only with Mobile User accounts
Problem The issue is that when a new user logs in for the first time, macOS throws up a series of dialog boxes asking for confirmation of various things such as privacy settings, Siri usage, etc.  The macOS agent does not see/have access to these …