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Should I use an initial image quality of Q100?

An initial image quality of Q100 will deliver the highest quality of image PCoIP can deliver. Q100 is not lossless, for a lossless image, build to lossless must be enabled. How to configure the Turn off Build-to-Lossless feature session variable in GPO …

What are the PCoIP Ultra Codec Options and Corresponding Marker Indicators?

What is PCoIP Ultra PCoIP Ultra is the latest protocol enhancements from HP Anyware. PCoIP Ultra is optimized for truly lossless support with bit-exact color accuracy and preservation of content detail at the highest frame rates. In technical terms, …

Knowledge Base Article Tutorial Display HP Anyware

Last modified: August 2, 2023

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Do PCoIP Zero Clients support biometric readers?

PCoIP Zero Clients currently support biometric readers while in a PCoIP session. In this case, the biometric reader needs to be configured as a bridged USB device if it has not already been done automatically when connected. In-session use allows access …

How do I restrict a USB device in PCoIP Zero Client where a Hub is used?

Scenario Introduced in Firmware 4.1 is a new feature that allows a keyboard and mouse to be locally terminated behind a hub on a PCoIP Zero Client. Previously all devices on a HUB were treated as one and the keyboard and mouse were remotely terminated. …

What webcams work with PCoIP zero clients?

HP Anyware have not done extensive testing for webcam support however there are several webcams that have been tested and ones that customers confirmed are working. This list is based on webcams that work and those that are reported as not working. NOTE …

What happens when you change the PCoIP Zero Client's Authorized Devices list to allow desired devices?

When you specify the devices you want to allow by adding them to the Authorized Devices list, this automatically blocks everything else. That means there is no need to add devices you don't want to allow to the Unauthorized Devices list. Caution! Before …

Why is the network connection lost when a USB disk is plugged into a PCoIP Zero Client?

Scenario A desktop freeze, session disconnect or "network connection lost" (if the overlay network error message is enabled) message is displayed after an USB disk is plugged into a PCoIP Zero Client. Cause A heavy load such as autoplay on a flash drive …

Using an resolutions lower than 1024x768 with a PCoIP Zero Client

Scenario When forcing the screen resolution via the OSD Options>Configure>Display dialog box, if the resolution is set smaller than 1024x768 then display parameters can no longer be changed via the OSD's user interface as portions of the dialog box fall …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 14, 2022

488

No audio when using Unified Communications with a USB headset

Problem Some users have reported no audio when using Unified Communications solution in firmware 4.7.0, they can only hear the ring of the incoming call and when the call is answered there is no Rx/Tx audio. Cause This issue has been tracked down to the …

PCoIP Zero Client Display Topology Alignment settings

The Alignment setting in the OSD Display Topology tab is designed to work with 2 or more monitors with different resolutions. It is also designed to work if one of the two monitors with identical resolutions is rotated to portrait mode. The Alignment …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 8, 2022

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