PCoIP TROUBLESHOOTING STEPS: VMware View Virtual desktop performance
This article provides a brief list of general troubleshooting steps for performance issues on virtual desktops. Scenarios covered include: Video slicing or tearing. Screen (or parts of the screen) becomes fuzzy screen and then clears up. Slow screen …
Knowledge Base Article Troubleshooting Performance Display Third Party Enhancements HP Anyware Remote Workstation Card
Last modified: September 3, 2023
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Network session checklist for PCoIP protocol LAN and WAN deployments
The PCoIP® Session Planning Guide  is an essential document for any PCoIP protocol deployment.  It covers key network design considerations as well as documents a number of network configuration issues that impact desktop performance. Ensure consistent …
Knowledge Base Article Troubleshooting Performance HP Anyware Zero Clients Management Console
Last modified: September 3, 2023
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Why is my virtual desktop experiencing poor display or video performance after installing or updating VMware software?
Scenario Your virtual machine (VM) may experience some of the following performance issues after updating or installing VMware tools, VMware View agent, or PCoIP software: Poor video playback. Slow windows drag within one monitor or between two monitors. …
Knowledge Base Article Troubleshooting Performance Third Party Enhancements HP Anyware Zero Clients Remote Workstation Card
Last modified: September 3, 2023
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What are the network maximum transmission unit (MTU) requirements for PCoIP?
PCoIP maximum transmission unit (MTU) Requirements Every network has a MTU that dictates the maximum size a individual network packet can be for transmission. If the packet is larger than the MTU it will be fragmented and sent as multiple packets or …
Knowledge Base Article Tutorial Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Troubleshooting out of order packets impacting the PCoIP protocol?
Problem The PCoIP session performance is poor. The logs indicate high packet loss and the error messages related to out of order packets. Note:The default PCoIP server logs will indicate when out of order mode is activated and deactivated. To see …
Knowledge Base Article Troubleshooting Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Using HP Anyware PCoIP Zero Clients and Remote Workstation Cards on a direct-connect (no IP) network
Direct-connect (no IP network) configurations, sometimes incorrectly referred to as "home-run networks", refer to a direct connection between 2 devices without network switches/hubs installed using straight through cables via patch-panels. Although zero …
Knowledge Base Article Tutorial Performance Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
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Why does the "Source signal on other port" message appear on my display?
This indicates that a video source connected to the Host does not correspond with the video port used on the PCoIP Zero Client. This can be corrected by either swapping the video ports used on the Host or the PCoIP Zero Client. The following shows two …
Knowledge Base Article Advisory Display Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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