PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator.
Problem When starting a PCoIP session, the PCoIP Client shows the message "PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator."     …
Knowledge Base Article Troubleshooting Licensing HP Anyware
Last modified: August 22, 2023
3246
Do PCoIP Zero Clients support multi-factor authentication?
PCoIP Zero Clients support multi-factor authentication when connecting to HP Anyware, PCoIP Remote Workstation Cards, VMware or Amazon WorkSpaces. These can be used in pre-session authentication and in-session/post-session authentication scenarios. Since …
Knowledge Base Article Advisory Authentication Security HP Anyware Zero Clients
Last modified: September 21, 2023
2650
Why does the PCoIP Zero Client not trusting my connection to a system with a new certificate?
Problem The PCoIP Zero Client produces a certificate error when connecting to a HP Anyware PCoIP Agent, PCoIP Connection Manager, PCoIP Security Gateway after the certificate has been renewed and signed by the same Root CA or Intermediate CA as the old …
Knowledge Base Article Troubleshooting Security HP Anyware Zero Clients
Last modified: September 3, 2023
2037
Can multi-factor authentication be used with PCoIP?
Multi-factor authentication systems are supported by Teradici Products. Examples of multi-factor authentication systems are RSA SecurID and Duo. HP Anyware Manager supports multi-factor authentication as secondary authentication via a radius server.  …
Knowledge Base Article Advisory Security Setup Authentication HP Anyware Zero Clients
Last modified: September 3, 2023
2008
HP Anyware-Okta MFA Integration in GCP
Overview This document describes the steps to integrate Okta MFA with an existing HP Anyware deployment on Google Cloud Platform (GCP). The process involves installing an Okta Active Directory (AD) agent and an Okta RADIUS agent in a Windows virtual …
Knowledge Base Article Tutorial Setup Security HP Anyware
Last modified: April 12, 2024
1865
Why do I receive a "Not Authenticated" error when connecting a PCoIP Client to Cloud Access Software or VMware Horizon through a load balancer?
Problem When using a PCoIP Zero Client or PCoIP Software Client to connect to a PCoIP Connection Manager or VMware Horizon View Connection/Security Server (VCS/VSS) through a load balancer you get the error message 'Not Authenticated'. While reviewing the …
Knowledge Base Article Troubleshooting Security Session HP Anyware Zero Clients
Last modified: September 3, 2023
1806
Unquoted service path vulnerability in PCoIP Agents for Windows 19.08.0 and earlier, and PCoIP Clients for Windows 19.08.2 and earlier
Last revised 2019-Dec-06   Summary An unquoted service path vulnerability has been discovered in PCoIP Standard Agent for Windows and PCoIP Graphics Agent for Windows, versions 19.08.0 and earlier, and also in PCoIP Client for Windows versions 19.08.2 and …
Knowledge Base Article Advisory Security HP Anyware
Last modified: September 3, 2023
1144