Why can I not see the mouse cursor when using PCoIP HP Anyware installed on Windows 8.1 or Windows 10 bare metal?
Problem When using PCoIP HP Anyware to connect to Windows 10 running on bare metal (operating system installed directly on the computer with no virtualization), the cursor is not visible.   Cause When Windows 10 do not detect a locally attached mouse, …
Knowledge Base Article Troubleshooting Display HP Anyware
Last modified: September 21, 2023
1040
What does the error message "Session Closed Remotely" mean?
There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below. Informational Messages Closed by login at an alternate location or host shutdown/restart User initiated logout Disconnected by …
Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
1014
Are there any limitations on physical distance for a PCoIP session?
Due to the design of PCoIP, using UDP for data transmission, PCoIP will operate over vast distances and network latencies up to 250 ms. PCoIP intelligently acknowledges the traffic inside the protocol allowing for high speed transmission over high latency …
Knowledge Base Article Tutorial Session Performance HP Anyware Remote Workstation Card
Last modified: May 22, 2024
900
Can I connect a local monitor to computer that has PCoIP Remote Workstation Card or HP Anyware Installed?
Although you may have enough display heads on your GPU to connect local monitors, it is not a supported configuration when using a PCoIP Remote Workstation Card or HP Anyware. Connecting an additional local monitor may cause the following issues: Blank …
Knowledge Base Article Advisory Display HP Anyware Remote Workstation Card
Last modified: July 31, 2023
864
Why has local printing and clipboard redirection suddenly stopped functioning during a session to the PCoIP Agent?
Problem Whist in session to a PCoIP Agent from a PCoIP software client, clipboard redirection and local printing suddenly stop functioning.   Cause If the PCoIP Agent service is stopped, any existing PCoIP sessions will have their virtual channel plugins …
Knowledge Base Article Troubleshooting Performance Session HP Anyware
Last modified: July 31, 2023
809
What is the impact of minimum and maximum initial image quality on a PCoIP Session?
Minimum and maximum initial image quality sets the lower and upper quality level. The default values in HP Anyware is Q40 for the minimum initial image quality and Q80 for the maximum initial image quality. If PCoIP estimates there is adequate bandwidth …
Knowledge Base Article Advisory Display Performance Remote Workstation Card HP Anyware
Last modified: July 31, 2023
625
Should I use an initial image quality of Q100?
An initial image quality of Q100 will deliver the highest quality of image PCoIP can deliver. Q100 is not lossless, for a lossless image, build to lossless must be enabled.  How to configure the Turn off Build-to-Lossless feature session variable in GPO …
Knowledge Base Article Advisory Display Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: August 1, 2023
610