How do I fix the unsecure browser warning when accessing the PCoIP Management Console web interface?
Problem When accessing the Management Console web interface the web browser displays a message such as "This site is not secure", "Your connection is not secure" or "Your connection is not private"   Cause The web browser cannot validate the security …
Knowledge Base Article Troubleshooting Security Management Console
Last modified: September 3, 2023
1494
How to disable all USB devices but allow Human Interface Devices (HID) using the PCoIP Management Console
The PCoIP Management Console 1.x, 2.x and 3.x can push predetermined profiles to PCoIP Zero Clients and PCoIP Remote Workstation Cards. Inside the profile USB policies that control USB authorized and unauthorized devices. In many organizations it is …
Knowledge Base Article Tutorial Peripheral Devices Management Console Remote Workstation Card
Last modified: September 3, 2023
1186
Why are some Tera2 PCoIP Zero Clients showing the Online status as "False" in PCoIP Management Console 2.x and 3.x?
This indicates that the Tera 2 PCoIP Zero Client is not being managed by the PCoIP Management Console and can be one of several reasons: Not powered on Firmware has been downgraded to 4.x so no longer manageable by PCoIP Management Console 2.x and 3.x NTP …
Knowledge Base Article Troubleshooting Management Management Console Zero Clients
Last modified: September 3, 2023
989
Why does the Password option not appear in the PCoIP Zero Client's OSD?
Problem When I log into the On Screen Display (OSD) on the PCoIP Zero Client, and then click the Options tab, the Password option does not appear.    Cause The password option was not shipped with your particular PCoIP device. Some PCoIP devices do ship …
Knowledge Base Article Tutorial Security Management Console Zero Clients
Last modified: September 3, 2023
726
How to remove expired license from MC 2.x or 3.x to switch from Enterprise Edition to Standard Edition?
NOTE: If you are running Management Console 2.x or 3.x in Enterprise Edition and your license has expired you will not be able to log into the Management Console until you have either deactivated all your expired licenses or have activated new licenses. …
Knowledge Base Article Tutorial Licensing Setup Management Console
Last modified: September 3, 2023
707
My PCoIP Zero Clients at the remote location cannot connect to PCoIP Management Console 3.x
Problem PCoIP Zero Clients in remote locations are not connecting to the PCoIP Management Console 3.x   Cause This issue was tracked down to a setting in the PCoIP Management Console 3.x (MC). Check under Settings > Remote and confirm if you have entered …
Knowledge Base Article Troubleshooting Management Management Console
Last modified: November 7, 2022
636
How do I disable login username caching on a PCoIP Zero Client?
On a PCoIP Zero Client, username caching is set in the advanced options and can be disabled from the OSD Screen, the Administrative Web Interface (AWI), or the PCoIP Management Console.    From the OSD Screen: Under Options, select Configuration In the …
Knowledge Base Article Tutorial Setup Management Session Management Console Zero Clients
Last modified: September 3, 2023
576
Sample CentOS 7.4 DHCP configuration file for PCoIP Management Console auto discovery
The purpose of this tutorial is to provide a sample DHCP configuration for auto discovery of the PCoIP Management Console 2.x and newer. In this set up the following were deployed: CentOS 7.4 VM hosted on ESXi 5.5 server. Configured the CentOS VM with two …
Knowledge Base Article Tutorial Management Management Console
Last modified: December 11, 2018
558