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After completing this unit, you’ll be able to: Understand the available licensing options Understand the pros and cons of the Cloud Licensing Model vs. the Local License Server Model Select the licensing model required for your business 5 mins …

Are there any limitations on physical distance for a PCoIP session?

Due to the design of PCoIP, using UDP for data transmission, PCoIP will operate over vast distances and network latencies up to 250 ms. PCoIP intelligently acknowledges the traffic inside the protocol allowing for high speed transmission over high latency …

Random Session Disconnects due to Spanning Tree Configuration

Scenario PCoIP sessions experience random session disconnects of some or all clients. Re connection is not always possible straight away. Cause A Spanning Tree Protocol (STP) re-calculation can cause random session disconnects. STP will cause the …

How to enable TLS for PCoIP License Server

It is highly recommended to use encrypted HTTPS when communicating with the local PCoIP license server. This tutorial details the steps to set up TLS for PCoIP License Server Get a valid certificate and private key for that certificate and save them in …

What are my options for using PCoIP between trusted and untrusted networks?

PCoIP is encrypted by default and it cannot be disabled. This makes PCoIP itself secure on untrusted networks. To get PCoIP traffic from untrusted networks to PCoIP Hosts the following options can be used: Over a VPN that is UDP compatible. An SSL VPN …

The PCoIP Security Gateway is failing a security scanner with SSL certificate errors

Problem When running a security scan against the PCoIP Security Gateway, it fails based on factors such as: SSL Certificate - Subject Common Name Does Not Match Server FQDN port 4172/tcp over SSL SSL Certificate - Signature Verification Failed …

How does competing traffic on the network affect PCoIP performance?

This article outlines how other types of network traffic may negatively impact PCoIP performance. Please refer to Network session checklist for PCoIP protocol LAN and WAN deployments for more details on network configuration. On most modern LAN's, …

How to Identify PCoIP Session connection Issues in PcoIP Logs

How to Identify PCoIP Session connection Issues in PCoIP Logs (6076) Client log file messages When checking or monitoring client log files, you may see these messages when the client cannot connect on TCP port 443 or TCP port 60443. Note: You log files …

How to create an active directory certificate using Windows

This is an unsupported reference article to help those having difficulties creating their Active Directory Certificates using Windows. This article is unsupported due to the conflicts that can arise when non-Teradici software and operating systems are …

PCoIP Performance monitor counters are not available with the PCoIP Standard Agent and Graphics Agent.

If the PCoIP performance counters are not available in Windows Performance monitor when a user is in session please check the Performance Counter DLL Host service is running. The service may need to be set to automatic from manual startup. Once the …

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