Troubleshooting session disconnections
Problem PCoIP sessions are getting disconnected for no apparent reason. PCoIP session disconnections can be random events, occur after a certain time has elapsed or impact all PCoIP sessions at once or just one PCoIP session, either way they are …
Knowledge Base Article Troubleshooting Performance Session HP Anyware Remote Workstation Card Zero Clients
Last modified: December 2, 2023
9265
Why do I receive a "Not Authenticated" error when connecting a PCoIP Client to Cloud Access Software or VMware Horizon through a load balancer?
Problem When using a PCoIP Zero Client or PCoIP Software Client to connect to a PCoIP Connection Manager or VMware Horizon View Connection/Security Server (VCS/VSS) through a load balancer you get the error message 'Not Authenticated'. While reviewing the …
Knowledge Base Article Troubleshooting Security Session HP Anyware Zero Clients
Last modified: September 3, 2023
1786
What does the error message "Session Closed Remotely" mean?
There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below. Informational Messages Closed by login at an alternate location or host shutdown/restart User initiated logout Disconnected by …
Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
988
Are there any limitations on physical distance for a PCoIP session?
Due to the design of PCoIP, using UDP for data transmission, PCoIP will operate over vast distances and network latencies up to 250 ms. PCoIP intelligently acknowledges the traffic inside the protocol allowing for high speed transmission over high latency …
Knowledge Base Article Tutorial Session Performance HP Anyware Remote Workstation Card
Last modified: May 22, 2024
885