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What webcams work with PCoIP zero clients?

HP Anyware have not done extensive testing for webcam support however there are several webcams that have been tested and ones that customers confirmed are working. This list is based on webcams that work and those that are reported as not working. NOTE …

What happens when you change the PCoIP Zero Client's Authorized Devices list to allow desired devices?

When you specify the devices you want to allow by adding them to the Authorized Devices list, this automatically blocks everything else. That means there is no need to add devices you don't want to allow to the Unauthorized Devices list. Caution! Before …

Why is the network connection lost when a USB disk is plugged into a PCoIP Zero Client?

Scenario A desktop freeze, session disconnect or "network connection lost" (if the overlay network error message is enabled) message is displayed after an USB disk is plugged into a PCoIP Zero Client. Cause A heavy load such as autoplay on a flash drive …

Can I manage PCoIP endpoints external to the corporate network with the PCoIP Management Console?

The PCoIP Management Console 1.x & 2.x cannot manage PCoIP devices that are external to the corporate network or behind a NAT over the WAN. But the PCoIP Management Console 1.x & 2.x can manage devices that are accessible over a routable network, so if …

Understanding Digital Certificates

This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

How long does it take a proximity reader to enumerate?

The proximity readers that have been tested with PCoIP Zero Clients typically enumerate in under 5 seconds; however, there can be exceptions. RF Ideas Air ID 82 Series RDR-7L82AKU (LEGIC-Prime only) proximity reader has been seen to take longer and is …

How can I tell if the 802.1x certificate uploaded successfully?

A good test is to use the web UI to upload the 802.1x certificate. From the web UI, go to Upload> Certificate and view the screen. If the certificate is listed after a restart of the PCoIP Zero Client then the certificate was uploaded successfully (see …

Why my HP anyware Connector (CACv2) does not connect after the recent Ubuntu 18.04 OS Nov-13-2019 Update?

The latest patch release of Ubuntu 18.04 (Nov-13 patch) will break CAM CACv2 connectivity. Affected Ubuntu 18.04 OS patch version: Nov-13-2019 release: ubuntu-1804-bionic-v20191113 ubuntu-os-cloud ubuntu-1804-lts Recommendation: If you experience this …

Knowledge Base Article Tutorial Management HP Anyware

Last modified: September 19, 2023

253

How to remove firmware from the PCoIP Management Console

Steps to remove firmware from PCoIP Management Console 1.x Before removing a firmware from the PCoIP Management Console, it must not be associated to any profile. When there is an association, the Delete button in the Update tab for that firmware is …

Is there any information left on my PCoIP Zero Client after a reset is performed?

When a PCoIP Zero Client is factory reset, the following information will still reside in flash: If a PCoIP Zero Client is connected to a network during the reset process, the logs will catch the normal network information on start up as part of its …

Knowledge Base Article Tutorial Security Zero Clients

Last modified: November 18, 2022

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