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How do I find out if the monitor EDID is not recognized?

To see if the monitor EDID has been recognized, access the AWI. In the PCoIP Zero Client Administrative Web Interface menu select Info > Attached Devices The PID, VID and Date will show up as a string of question marks as shown below. In the PCoIP Zero …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 18, 2022

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How do I update the HP Anyware registration code in HP Anyware Manager?

This article illustrates how to update the HP Anyware registration code in HP Anyware Manager. The steps in this article are for Microsoft Azure only. Requirements HP Anyware Manager has been deployed, up and running. Admin access to HP Anyware Manager …

HP Anyware Manager as a service SAML Multi Admin setup

To allow additional administrators to manage deployments within your HP Anyware Manager, you must configure your SAML There are multiple Identity Provider (IDP) out there that you can use to integrate to HP Anyware Manager as long as SAML 2 integration …

What are the PCoIP Ultra Codec Options and Corresponding Marker Indicators?

What is PCoIP Ultra PCoIP Ultra is the latest protocol enhancements from HP Anyware. PCoIP Ultra is optimized for truly lossless support with bit-exact color accuracy and preservation of content detail at the highest frame rates. In technical terms, …

Knowledge Base Article Tutorial Display HP Anyware

Last modified: August 2, 2023

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How does device discovery work with the PCoIP Management Console 2.x and 3.x?

The PCoIP Management Console must discover all of the PCoIP devices that it manages and therefore supports the discovery of devices using three mechanisms: DHCP Option discovery DNS DNS Service Record Discovery DNS-Based Discovery Prefix Manual Discovery …

Using an resolutions lower than 1024x768 with a PCoIP Zero Client

Scenario When forcing the screen resolution via the OSD Options>Configure>Display dialog box, if the resolution is set smaller than 1024x768 then display parameters can no longer be changed via the OSD's user interface as portions of the dialog box fall …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 14, 2022

488

PCoIP Zero Client Display Topology Alignment settings

The Alignment setting in the OSD Display Topology tab is designed to work with 2 or more monitors with different resolutions. It is also designed to work if one of the two monitors with identical resolutions is rotated to portrait mode. The Alignment …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 8, 2022

479

HP Anyware Licensing

HP Anyware Licensing HP Anyware Licensing Models START ~3 mins Deployment of Local License Server and …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 5, 2023

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PCoIP Performance monitor counters are not available with the PCoIP Standard Agent and Graphics Agent.

If the PCoIP performance counters are not available in Windows Performance monitor when a user is in session please check the Performance Counter DLL Host service is running. The service may need to be set to automatic from manual startup. Once the …

How do I disable build-to-lossless on a Remote Workstation Card?

Answer: You can disable the build-to-lossless feature using the Administrative Web Interface (AWI) or the PCoIP Management Console. To do this using the AWI, follow the steps below. For more information, or to disable this feature using the PCoIP …

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