What is Standalone mode?
  Answer: Standalone mode lets a Tera1 PCoIP Remote Workstation Card operate without installation in a PCIe slot. In Standalone mode, the PCoIP Remote Workstation Card is powered from a floppy drive (+5V/+12V) power connector instead of from a PCIe slot. …
Requirements for the Leostream broker to automatically detect a PCoIP Remote Workstation Card?
Requirements For the Leostream broker to automatically detect a Remote Workstation Card the following components must be installed: PCoIP Remote Workstation Card inserted in the host PC Leostream Connection Broker 7.7 or newer Leostream Agent 5.5.95 or …
Collecting PCoIP Management Console log files for Teradici Global Support Services
Problem When issues occur with the PCoIP Management Console  Teradici Global Support Services request a copy of the log files for better insight in the issue at hand to expedite a resolution.   Resolution To retrieve the log files from a PCoIP Management …
Management Console Licensing
After completing this unit, you’ll be able to: Define Management Console Licensing Differentiate between Offline and Online Licensing License your Management Console 15 mins Introducing Management Console Licensing PCoIP Management Console (MC) …
How can I tell if the 802.1x certificate uploaded successfully?
A good test is to use the web UI to upload the 802.1x certificate. From the web UI, go to Upload> Certificate and view the screen. If the certificate is listed after a restart of the PCoIP Zero Client then the certificate was uploaded successfully (see …
How do I configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card?
There are three ways to configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card. Option 1: Use the PC NIC and PCoIP Host Software  For instructions, refer to How do I remotely power on the host PC/workstation through its network interface …
When the network experiences periods of high congestion what will happen to the users experience?
PCoIP will adjust to the network conditions to deliver the best PCoIP experience possible, for the given network conditions, for the user. During periods of congestion the user experience: A blurry or compressed image Momentary block screens Stuttering …
Is it ok to set the time on the PCoIP Management Console 2.x and 3.x virtual machine (Linux OS) to my current time?
No. The time on the PCoIP Management Console 2.x and 3.x virtual machine (Linux OS) should not be modified. The time needs to remain at UTC. The PCoIP Management Console expects the operating system time to be in UTC and will apply a time zone change at …