How do I reset a forgotten password? What should I do if I have forgotten both my ID and password?
How to reset my password? In various scenarios, you might need to reset your password. Follow the steps below to reset your password: Click the "Login" button on  HP Anyware Support Portal home page . Click the "Forgot your password?" button below "Log …
I cannot sign into my account. What should I do?
How to create an account?   A user can self register to create an account. Follow the steps below to self register: Click the "Login" button on HP Anyware Support Portal home page . Click the "Create an account" button below "Log in" button. On the Self …
Do PCoIP Zero Clients support multi-factor authentication?
PCoIP Zero Clients support multi-factor authentication when connecting to HP Anyware, PCoIP Remote Workstation Cards, VMware or Amazon WorkSpaces. These can be used in pre-session authentication and in-session/post-session authentication scenarios. Since …
Workaround for database failures when restoring or migrating from PCoIP Management Console 2.4 or older to versions 2.5.1 or newer.
Customers on Management Console (MC) 2.4 or older, restoring databases, or migrating to 2.5.1 or newer are required to run this mandatory database clean-up script prior to the restore or migration. These steps reduce the size of the database which is …