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Should I use an initial image quality of Q100?

An initial image quality of Q100 will deliver the highest quality of image PCoIP can deliver. Q100 is not lossless, for a lossless image, build to lossless must be enabled. How to configure the Turn off Build-to-Lossless feature session variable in GPO …

Do PCoIP Zero Clients support biometric readers?

PCoIP Zero Clients currently support biometric readers while in a PCoIP session. In this case, the biometric reader needs to be configured as a bridged USB device if it has not already been done automatically when connected. In-session use allows access …

Why are my Endpoint counts under Grouped and Ungrouped not adding up?

This issue shows up randomly on some versions of the PCoIP Management Console 3.x (MC 3.x) and we have not been able to root cause the issue. When you look at the MC Endpoints page you may see a screen similar to the one below. In the above screen shot I …

Can a WAN accelerator be used to improve the performance of PCoIP sessions?

PCoIP does not benefit from a WAN accelerator, legacy WAN accelerator solutions use different methods to improve the performance of applications operating over congested networks. These methods include compressing packets, implementing proxy servers that …

What should I consider when using Network Emulation to Simulate a WAN Network?

Network Emulation Simulation Considerations While network emulation tools can be useful to test PCoIP protocol performance over simulated WAN networks by limiting network bandwidth, injected latency and packet loss etc, we recommend not using the packet …

What types of USB devices are supported in Linux with the PCoIP Remote Workstation Card?

The Tera2 PCoIP Remote Workstation Card presents a Open Host Controller Interface (OHCI) and Enhanced Host Controller Interface (EHCI), supporting the USB 1.0 and USB 2.0 specifications respectively, via the PCIe 1x connector to the motherboard. If is up …

Should I configure "Maximum Initial Image Quality" to 100 if I want lossless still image?

No. Regardless of PCoIP image-quality settings, still images are always lossless. The time it takes to display them depends on your image-quality settings and available network bandwidth. For most situations, it is recommended to use 40 for Minimum Image …

Will out of order packets impact a PCoIP session?

PCoIP will work when packets are becoming out of order between the two PCoIP endpoints. Re-ordering packets on PCoIP endpoints requires that packets are held in a queue/buffer while waiting to receive the packets that need to be put back into order. With …

HP Anyware Standard Agent for Linux PCoIP session is slow on Ubuntu running Unity

Problem When running HP Anyware Standard Agent for Linux on Ubuntu 16.04 LTS with Unity as the desktop environment the PCoIP session is very slow. The session is consistently slow even when doing tasks such as browsing the internet. Cause The Unity …

Knowledge Base Article Advisory Performance HP Anyware

Last modified: September 20, 2023

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How do I ensure a fair allocation of bandwidth between multiple PCoIP sessions?

The PCoIP congestion avoidance algorithms are designed to ensure a fair allocation of bandwidth between multiple PCoIP sessions on the same network. There may be some networks where this doesn't work as well. There is also an associated time constant for …

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