Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

PCoIP Session Statistics Viewer displays PCoIP software session statistics in a clear visual user interface (UI). The program can capture and graph real-time data from a virtual machine (VM) that is in session, or it can graph previously captured data by …

USB and Analog audio through PCoIP Zero Clients

This knowledge base article explains analog and USB audio behavior in PCoIP environments. When a USB audio device is used without the local USB audio driver enabled, the USB audio device is remotely bridged to the host. In this case, the audio stream data …

How to recover Zero Client Password

Answer There are several ways to reset the password for zero clients. Option 1: Use Management Console For enterprise users, the PCoIP Management Console is recommended to manage the zero client security options including password reset etc. Please …

Which webcams are supported by the various PCoIP host/client configurations?

Please note that some webcam models have been found to contain different hardware within the same model (possibly identified by a hardware revision number), causing these webcams to behave differently when connected to a PCoIP Zero Client. Ensure to test …

How do I reset a forgotten password? What should I do if I have forgotten both my ID and password?

How to reset my password? In various scenarios, you might need to reset your password. Follow the steps below to reset your password: Click the "Login" button on HP Anyware Support Portal home page . Click the "Forgot your password?" button below "Log …

Knowledge Base Article Advisory Accounts Authentication

Last modified: September 3, 2023

6484

I am unable to login to my account, what should I do?

Try resetting your password by clicking “forgot your password” link on the login page or click this link: Password Reset If you are unable to reset your password please Re-register here to gain access … I am unable to login to my account, what should I …

Knowledge Base Article Advisory Accounts Authentication

Last modified: September 3, 2023

4822

What are the USB Transfer Types?

The Universal Serial Bus Specification defined four types of data transfer. Data transfer occurs between the memory buffer on the host computer, and an endpoint on the universal serial bus (USB) device. Data is organized into packets before it is …

What is the session disconnect timeout for a PCoIP session?

Answer: A PCoIP protocol session is disconnected after a period of network inactivity that is dependent on the client type and configuration settings. This includes settings for: PCoIP Zero Clients: 30 seconds (default) of no network communication PCoIP …

What does the status of attached USB devices mean in the AWI?

In the Administrator Web Interface (AWI) of the PCoIP Zero Client you can review the status of any attached device ( i.e. monitors, usb ). The status of the device is as follows: Disconnected or Not Connected - no device connected to a display port. …

What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?

Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics