PCoIP Session Statistics Viewer
PCoIP Session Statistics Viewer displays PCoIP software session statistics in a clear visual user interface (UI). The program can capture and graph real-time data from a virtual machine (VM) that is in session, or it can graph previously captured data by …
Knowledge Base Article Advisory Session Performance HP Anyware
Last modified: September 14, 2023
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How do I reset a forgotten password? What should I do if I have forgotten both my ID and password?
How to reset my password? In various scenarios, you might need to reset your password. Follow the steps below to reset your password: Click the "Login" button on  HP Anyware Support Portal home page . Click the "Forgot your password?" button below "Log …
Knowledge Base Article Advisory Accounts Authentication
Last modified: September 3, 2023
6526
What is the session disconnect timeout for a PCoIP session?
Answer: A PCoIP protocol session is disconnected after a period of network inactivity that is dependent on the client type and configuration settings. This includes settings for: PCoIP Zero Clients: 30 seconds (default) of no network communication PCoIP …
Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: October 17, 2023
4033
Where can I find a PCoIP-compatible connection broker?
In additional to HP Anyware Manager, as part of the Technology Partner Program, HP Anyware enables companies to build support for PCoIP session brokering. The following is a list of PCoIP compatible connection brokers:   Company Product Compatible with …
Knowledge Base Article Advisory Session Setup HP Anyware Remote Workstation Card
Last modified: September 25, 2023
2745
Do PCoIP Zero Clients support multi-factor authentication?
PCoIP Zero Clients support multi-factor authentication when connecting to HP Anyware, PCoIP Remote Workstation Cards, VMware or Amazon WorkSpaces. These can be used in pre-session authentication and in-session/post-session authentication scenarios. Since …
Knowledge Base Article Advisory Authentication Security HP Anyware Zero Clients
Last modified: September 21, 2023
2648
Why does my pre-session smart card authentication fail with my PCoIP Zero Client but not my VMware Horizon client?
Problem You cannot establish a PCoIP session using your smart card in pre-session with a PCoIP Zero Client, but you are successful when using a VMware Horizon client. Note: Make sure that your smartcard and smartcard reader meet the requirements listed …
Knowledge Base Article Advisory Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
2628
Workaround for database failures when restoring or migrating from PCoIP Management Console 2.4 or older to versions 2.5.1 or newer.
Customers on Management Console (MC) 2.4 or older, restoring databases, or migrating to 2.5.1 or newer are required to run this mandatory database clean-up script prior to the restore or migration. These steps reduce the size of the database which is …
Knowledge Base Article Advisory Management Setup Management Console
Last modified: September 3, 2023
2480