Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

How do I purchase a new license or renew my existing license subscription?

Choose from the following options: To purchase a new license or extend your current license subscription, Contact Sales If you require an urgent license to be delivered to you immediately, please purchase online through Teradici E-Store To renew your …

Knowledge Base Article Advisory Licensing Accounts

Last modified: September 3, 2023

1091

How do I link my profile to my company’s license account?

Contact your company’s license administrator to make this request. If your company’s license administrator is not available, Submit a Customer Service Inquiry and ensure you include your company’s license activation code. … How do I link my profile to my …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

798

General Public License Source Code Downloads (1361)

In accordance with certain free and open source software licenses, HP Anyware is pleased to make available for download an archive file of machine readable source code ("Source Code"). By downloading the Source Code, you agree to the following: HP Anyware …

Knowledge Base Article Advisory Licensing

Last modified: March 19, 2024

730

Considerations for Deleting Your HP Anyware Community Account

Before deleting yourHP Anyware Community account, make sure you’re aware of what happens to your profile, history and cases. Here is what will happen if you delete your account: Your profile will be deleted and you will no longer be able to login to …

Knowledge Base Article Advisory Accounts

Last modified: January 8, 2024

681

Do PCoIP Zero Clients support biometric readers?

PCoIP Zero Clients currently support biometric readers while in a PCoIP session. In this case, the biometric reader needs to be configured as a bridged USB device if it has not already been done automatically when connected. In-session use allows access …

I do not receive the password reset email when I try to reset my password

Check your junk/spam folder. Make sure emails from support@teradici.com are not blocked/add this email address to your contacts list. If you still fail to receive the password reset email, please fill out the customer service request form. … I do not …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

472

What types of USB devices are supported in Linux with the PCoIP Remote Workstation Card?

The Tera2 PCoIP Remote Workstation Card presents a Open Host Controller Interface (OHCI) and Enhanced Host Controller Interface (EHCI), supporting the USB 1.0 and USB 2.0 specifications respectively, via the PCIe 1x connector to the motherboard. If is up …

How do I Split or Transfer my license activation code?

Login to your account and submit a customer service Inquiry. Ensure you include your license activation code and details of how you want your license to be divided. … How do I Split or Transfer my license activation …

Cloud Access PCoIP® License Server 1.x End-of-Life (EOL)

Please be advised the end-of-life process for PCoIP ® License Server 1.x has been initiated. The License Server 1.x will be replaced with License Server 2.x. License Server 2.x provides new security updates and features such as offline licensing and …

Knowledge Base Article Advisory Licensing HP Anyware

Last modified: September 3, 2023

283

Which PCoIP products support Wacom devices?

Wacom devices are supported by PCoIP using 2 different connection methods. Each connection method has it's pros and cons and the most suitable should be selected for your scenario. Bridged USB device When using the Wacom device as a bridged USB device, …

Knowledge Base Article Advisory Peripheral Devices

Last modified: September 3, 2023

273

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics