What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?
Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …
Knowledge Base Article Advisory Peripheral Devices Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Steps for doing an Offline License Activation/Deactivation for Management Console
For offline activation, you will need some assistance from the HP Anyware technical staff. Scenario 1:   Fresh license activation : Login into your account on the  HP Anyware self service portal .  Don't have an account? Register  here . Select  …
Knowledge Base Article Advisory Licensing Management Console
Last modified: September 3, 2023
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Do PCoIP Zero Clients support multi-factor authentication?
PCoIP Zero Clients support multi-factor authentication when connecting to HP Anyware, PCoIP Remote Workstation Cards, VMware or Amazon WorkSpaces. These can be used in pre-session authentication and in-session/post-session authentication scenarios. Since …
Knowledge Base Article Advisory Authentication Security HP Anyware Zero Clients
Last modified: September 21, 2023
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Can multi-factor authentication be used with PCoIP?
Multi-factor authentication systems are supported by Teradici Products. Examples of multi-factor authentication systems are RSA SecurID and Duo. HP Anyware Manager supports multi-factor authentication as secondary authentication via a radius server.  …
Knowledge Base Article Advisory Security Setup Authentication HP Anyware Zero Clients
Last modified: September 3, 2023
2008
Case Life Cycle
This article explains the life cycle of a support case, and illustrates the expectation in each case status.   Case Life Cycle The case life cycle is demonstrated in the diagram below:   What is expected in each status?*   Table 1: Expectation per status …
Knowledge Base Article Advisory Accounts HP Anyware
Last modified: September 3, 2023
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Unauthenticated User can take control of PCoIP Management Console by resetting the default password
Summary Teradici PCoIP Management Console versions 20.01.0 and 19.11.1 are vulnerable to unauthenticated password resets of the default admin account. This vulnerability only exists when the default admin account is not disabled. The affected Management …
Knowledge Base Article Advisory Authentication Management Console
Last modified: September 3, 2023
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