Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?

Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …

Steps for doing an Offline License Activation/Deactivation for Management Console

For offline activation, you will need some assistance from the HP Anyware technical staff. Scenario 1: Fresh license activation : Login into your account on the HP Anyware self service portal . Don't have an account? Register here . Select …

What firewall rules are created by the PCoIP Agent?

Windows Firewall Rules Default Microsoft Windows firewall rules populated by the PCoIP Agent for Windows installer. Rule Details Linux firewall CentOS 7.x In CentOS 7.x a predefined service is created in /usr/lib/firewalld/services/pcoip-agent.xml And …

Knowledge Base Article Advisory Session HP Anyware

Last modified: April 22, 2024

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How do I obtain an evaluation/trial license?

To try our products please Contact Sales … How do I obtain an evaluation/trial license? …

Where can I find a PCoIP-compatible connection broker?

In additional to HP Anyware Manager, as part of the Technology Partner Program, HP Anyware enables companies to build support for PCoIP session brokering. The following is a list of PCoIP compatible connection brokers: Company Product Compatible with …

Why does my pre-session smart card authentication fail with my PCoIP Zero Client but not my VMware Horizon client?

Problem You cannot establish a PCoIP session using your smart card in pre-session with a PCoIP Zero Client, but you are successful when using a VMware Horizon client. Note: Make sure that your smartcard and smartcard reader meet the requirements listed …

How to change the Num Lock setting on a PCoIP Zero Client

The num lock ( numlock) setting depends on whether the PCoIP Zero Client is at the On-Screen-Display (OSD) or when in-session. On-Screen-Display operation The "Factory" default setting of num lock can be set by the PCoIP Zero Client OEM during …

What are PCoIP session variables for HP Anyware in Windows OS?

Answer: PCoIP Software Session Variables in Windows let you tune and configure a PCoIP session. Run gpedit.msc from a Windows Start -> Search menu. This will bring up the Local Computer Policy window. Navigate to " Computer Configuration -> …

Knowledge Base Article Advisory Session HP Anyware

Last modified: September 12, 2023

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Why PCoIP Zero Clients cannot operate at USB 2.0 speeds of 480Mbits/s?

The most common cause of slow USB data transfers is related to the network environment.USB data transfers are sensitive to the available network bandwidth, latency, and packet loss. Following are the few reasons that can cause the reduction in …

Can a PCoIP Remote Workstation Card be brokered by VMware Horizon View?

A PCoIP Remote Workstation Card (host card) can be brokered by VMware View 4.5 and newer. This way, the host can be accessed by either a PCoIP Zero Client or the VMware View software client. Refer to PCoIP Remote Workstation Card 4.9.0 Administrators' …

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