Which webcams are supported by the various PCoIP host/client configurations?
Please note that some webcam models have been found to contain different hardware within the same model (possibly identified by a hardware revision number), causing these webcams to behave differently when connected to a PCoIP Zero Client. Ensure to test …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 20, 2023
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How do I reset a forgotten password? What should I do if I have forgotten both my ID and password?
How to reset my password? In various scenarios, you might need to reset your password. Follow the steps below to reset your password: Click the "Login" button on  HP Anyware Support Portal home page . Click the "Forgot your password?" button below "Log …
Knowledge Base Article Advisory Accounts Authentication
Last modified: September 3, 2023
6488
I cannot sign into my account. What should I do?
How to create an account?   A user can self register to create an account. Follow the steps below to self register: Click the "Login" button on HP Anyware Support Portal home page . Click the "Create an account" button below "Log in" button. On the Self …
Knowledge Base Article Advisory Accounts
Last modified: September 3, 2023
6168
Why does the "Source signal on other port" message appear on my display?
This indicates that a video source connected to the Host does not correspond with the video port used on the PCoIP Zero Client. This can be corrected by either swapping the video ports used on the Host or the PCoIP Zero Client. The following shows two …
Knowledge Base Article Advisory Display Remote Workstation Card Zero Clients
Last modified: September 3, 2023
4886