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Why does my pre-session smart card authentication fail with my PCoIP Zero Client but not my VMware Horizon client?

Problem You cannot establish a PCoIP session using your smart card in pre-session with a PCoIP Zero Client, but you are successful when using a VMware Horizon client. Note: Make sure that your smartcard and smartcard reader meet the requirements listed …

What is "perceptually lossless"?

Whenever an image that is sent to a remote client is not pixel exact, it is considered lossy rather than lossless. The human eye is not always able to perceive these lossy differences. For example, the human eye is much less sensitive to errors in the …

Is a 2560x1600 display resolution supported by PCoIP hardware devices?

PCoIP Zero Clients and PCoIP Remote Workstation Cards (host cards) support 2560x1600 based on the following: Firmware 4.0.3 and newer TERA2140 Supports a maximum resolution for two monitors of 2560x1600 @60Hz Supports a maximum resolution for four …

What is monitor emulation on the PCoIP Remote Workstation Card and how does it work?

Answer: Monitor emulation is a feature on the PCoIP Remote Workstation Card (also known as a host card) that ensures graphics cards see a valid EDID on a Display Port or DVI port on boot. This helps prevent the graphics card from driving DVI signals or DP …

Can multi-factor authentication be used with PCoIP?

Multi-factor authentication systems are supported by Teradici Products. Examples of multi-factor authentication systems are RSA SecurID and Duo. HP Anyware Manager supports multi-factor authentication as secondary authentication via a radius server. …

Do PCoIP Zero Clients support single and multi-touch monitors?

Answer: PCoIP Zero Clients support selected ELO touch monitors in pre-session (using the Teradici OSD) since Firmware 3.4.0,and should support other touchscreen monitors (single and multi-touch) while in a PCoIP session. To make a connection using a …

Knowledge Base Article Advisory Display Zero Clients

Last modified: September 21, 2023

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Why PCoIP Zero Clients cannot operate at USB 2.0 speeds of 480Mbits/s?

The most common cause of slow USB data transfers is related to the network environment.USB data transfers are sensitive to the available network bandwidth, latency, and packet loss. Following are the few reasons that can cause the reduction in …

What USB CD/DVD drives should I consider using with PCoIP Zero Clients?

Teradici does not maintain a list of tested units. With the introduction of EHCI (USB 2) functionality, compatibility with currently manufactured DVD brands has improved greatly, particularly when the PCoIP Zero Client or PCoIP Remote Workstation Card …

Why is the BIOS not accessible from my PCoIP Workstation solution?

The BIOS must be able to enumerate the PCIe PCoIP Remote Workstation Card and support OHCI which typically does not occur until post BIOS. USB peripherals (keyboard, mouse etc.) connected to PCIe PCoIP Remote Workstation Cards as in a PCoIP Workstation …

USB Network Hub Option for High-Speed USB 2.0 Peripherals

Scenario Tera1 PCoIP Zero Clients with firmware 3.5.0 or newer supports up to 3x the USB transfer rate of previous firmware builds. If additional USB bandwidth is required then consider: Using Tera2 based PCoIP Zero Clients Using an external USB network …

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