Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

How to change the Num Lock setting on a PCoIP Zero Client

The num lock ( numlock) setting depends on whether the PCoIP Zero Client is at the On-Screen-Display (OSD) or when in-session. On-Screen-Display operation The "Factory" default setting of num lock can be set by the PCoIP Zero Client OEM during …

What is the impact of power outage during firmware update?

Firmware 5.0.0 and newer Due to additional functionality added to the PCoIP Zero Client over time, there is no longer space for two complete firmware images. To prevent the PCoIP Zero Client from entering an unrecoverable state from a power outage during …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: November 16, 2022

1551

What is a PCoIP Zero Client?

Answer: While there are many uses of the term, Teradici defines a PCoIP Zero Client by the following key attributes: Near zero maintenance No OS and application updates/virus checks required No Windows OS (locked down Linux/BSD or RTOS is OK) No ability …

Knowledge Base Article Advisory Zero Clients

Last modified: September 15, 2023

1488

Do PCoIP Zero Clients support single and multi-touch monitors?

Answer: PCoIP Zero Clients support selected ELO touch monitors in pre-session (using the Teradici OSD) since Firmware 3.4.0,and should support other touchscreen monitors (single and multi-touch) while in a PCoIP session. To make a connection using a …

Knowledge Base Article Advisory Display Zero Clients

Last modified: September 21, 2023

1476

Why PCoIP Zero Clients cannot operate at USB 2.0 speeds of 480Mbits/s?

The most common cause of slow USB data transfers is related to the network environment.USB data transfers are sensitive to the available network bandwidth, latency, and packet loss. Following are the few reasons that can cause the reduction in …

What USB CD/DVD drives should I consider using with PCoIP Zero Clients?

Teradici does not maintain a list of tested units. With the introduction of EHCI (USB 2) functionality, compatibility with currently manufactured DVD brands has improved greatly, particularly when the PCoIP Zero Client or PCoIP Remote Workstation Card …

What are the DNS SRV records supported by PCoIP Zero Client and PCoIP Remote Workstation Card firmware?

There are four different DNS SRV records that are supported in firmware. pcoip-bootstrap (PCoIP Management Console 2.x and newer, Firmware 5.x and newer) - The firmware uses this DNS SRV record along with other records to complete the bootstrap process …

How much latency does PCoIP technology add to the remote system?

The latency added by PCoIP technology to a remote system is related to the time to encode (compression) and decode (decompression) for the PCoIP protocol, which depends on the implementation. Total end-to-end latency is determined by OS latency and …

USB Network Hub Option for High-Speed USB 2.0 Peripherals

Scenario Tera1 PCoIP Zero Clients with firmware 3.5.0 or newer supports up to 3x the USB transfer rate of previous firmware builds. If additional USB bandwidth is required then consider: Using Tera2 based PCoIP Zero Clients Using an external USB network …

Which PCoIP Zero Clients support wake-on-LAN?

Answer: All Tera2 PCoIP Zero Clients support wake-on-LAN, otherwise known as 'WOL,' to turn on PCoIP Zero Clients remotely. To configure, a 3rd party WOL utility software is required to generate WOL packets to send to PCoIP Zero Clients. Also, WOL must be …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: January 19, 2023

1181

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics