PCoIP Firmware 4.0.2 Issue Notification
Scenario There is an issue with firmware 4.0.2 where the use of the PCoIP Management Console 1.8.0 could result in rendering the Tera2 zero client non-functional and non-recoverable. This issue may be encountered intermittently when deploying profiles …
Knowledge Base Article Advisory Zero Clients
Last modified: August 7, 2023
229
Does the PCoIP Zero Client have left hand mouse configuration settings?
The PCoIP Zero Client currently has no specific left hand mouse setting. The PCoIP Zero Client configuration options in the OSD were designed to negate the necessity for right hand or left hand functionality therefore both buttons act the same. Right hand …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
228
What are the priorities for video, audio, and USB PCoIP traffic?
PCoIP technology gives priority to USB and audio, while imaging uses remaining available bandwidth. PCoIP technology optimizes user experience for a given bandwidth by adaptively controlling quality and update rate of the image data, and optionally …
Knowledge Base Article Advisory Performance Peripheral Devices HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
227
What do the 4 different types of flash descriptions found in the PCoIP Zero Client logs mean?
These descriptors are found at the start of the event logs on the left hand side of the logs. NOT FOUND : There is no value set in flash for the parameter in question.  As a result, firmware reverts to the default value stored in the firmware image …
Knowledge Base Article Advisory Zero Clients
Last modified: September 12, 2023
218
How does PCoIP handle networks with high traffic volumes?
When you plan to use PCoIP on network with high volumes of other traffic that may cause congestion, it is recommended that QoS is implemented to give PCoIP guaranteed bandwidth. PCoIP will adjust to use it's fair share of the network but UDP is typically …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
210
Could the use of two DVI channels be a sources for delay which might cause jitter in a PCoIP Remote Workstation Card configuration?
Using the two DVI channels on a PCoIP Zero Client to PCoIP Remote Workstation Card with the Dual-link DVI connector converter to achieve a 2560x1600 resolution is NOT a source for delay which might cause jitter. The use of two DVI channels could be one of …
Knowledge Base Article Advisory Performance Display Remote Workstation Card Zero Clients
Last modified: July 3, 2020
208
What is Intelligent Packet Re-Transmission in PCoIP Protocol?
PCoIP Protocol uses UDP protocol similar to other real-time protocols (voice-over-IP, interactive video conferencing etc).  This is done to minimize the overhead associated with TCP protocol.  However, reliable transmission of data is important for remote …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
209
Can I constrain PCoIP bandwidth usage to fit my network?
The maximum PCoIP bandwidth usage an be configured per a session. When restricting the maximum PCoIP session bandwidth, the frame rate and image quality maybe reduced due to the reduction in bandwidth. For limiting PCoIP Zero Clients see: PCoIP Zero …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: August 7, 2023
202