How do I register a newly purchased Zero Client with HP Anyware?
Information on how to register newly purchased Zero Clients can be found here . … How do I register a newly purchased Zero Client with HP …
How do I add more license administrators to manage my license subscription?
Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation code. … How do I add more license administrators to manage my license …
PCoIP Ultra - Troubleshooting
PCoIP Ultra - Troubleshooting Technical Requirements When attempting to enable the PCoIP Ultra protocol enhancements certain platform specific requirements must be met. Clients and hosts must support the AVX2 instruction set. The PCoIP Ultra enhancements …
VMware ESXi, Horizon View, and PCoIP software compatibility matrix lists
Note: This knowledge base article contains information for VMware Horizon view 6.1 and prior. For the latest information please visit the VMware site. You will be able to find matrices relating to the following: VMware Horizon (View) ESXi - Build …
Why does the "Source signal on other port" message appear on my display?
This indicates that a video source connected to the Host does not correspond with the video port used on the PCoIP Zero Client. This can be corrected by either swapping the video ports used on the Host or the PCoIP Zero Client. The following shows two …
What are the latency requirements for PCoIP?
PCoIP protocol itself is not sensitive to network latency, however network latency can impact the user experience. The network latency supported by products implementing PCoIP technology depends on the PCoIP host technology being used: PCoIP Remote …
What are the USB Transfer Types?
The Universal Serial Bus Specification defined four types of data transfer. Data transfer occurs between the memory buffer on the host computer, and an endpoint on the universal serial bus (USB) device. Data is organized into packets before it is …
End-of-Life Details: Tera1 Firmware
Overview This article provides notification that Teradici has begun the End-of-Life (EOL) process for Firmware for Tera1. This EOL notification applies to both Tera1 PCoIP Zero Clients and Tera1 PCoIP Remote Workstation Cards. Tera1-based products have …
How do I determine how much bandwidth a PCoIP Protocol Session is consuming?
There are multiple options to determine how much bandwidth a PCoIP protocol session is consuming. Viewing live data on a PCoIP Zero Client or PCoIP Remote Workstation Card The active PCoIP protocol session bandwidth can be viewed in the PCoIP Zero …
What is the session disconnect timeout for a PCoIP session?
Answer: A PCoIP protocol session is disconnected after a period of network inactivity that is dependent on the client type and configuration settings. This includes settings for: PCoIP Zero Clients: 30 seconds (default) of no network communication PCoIP …