Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

No audio when using Unified Communications with a USB headset

Problem Some users have reported no audio when using Unified Communications solution in firmware 4.7.0, they can only hear the ring of the incoming call and when the call is answered there is no Rx/Tx audio. Cause This issue has been tracked down to the …

MagTek USB Keyboard Emulation Card Swipe Reader (i.e. credit card reader) causes "stuck key" problem

Scenario Occasionally when using a MagTek USB KB Swipe Card Reader attached to a zero client, the card data is read incorrectly. This can cause undefined behaviour. (i.e. a key repeats indefinitely). Cause Some USB Keyboard Emulation Card Readers have …

Configuring PCoIP Clients

After completing this unit, you’ll be able to: Understand the requirements for using configurations Understand the procedure to configure client machine 40 mins Configuring Soft Clients PCoIP clients can be configured to allow you to set different user …

Knowledge Base Article Tutorial Setup HP Anyware

Last modified: September 3, 2023

442

How to upgrade the PCoIP Management Console VMware Virtual Machine hardware version

The steps below describe the basic steps to upgrade the VMware Virtual Machine (VM) hardware through vSphere Notes: It is recommended that you backup your VM, and test it prior to rolling it to production. Changing the hardware version may impact …

What PCoIP GPO settings in HP Anyware take effect immediately after the change is made?

Whist all GPO settings are read and take effect at the start of a PCoIP session, some GPO settings will also take effect during the session. For HP Anyware 2.13 and above: Configure build-to-lossless Configure PCoIP event log verbosity Configure PCoIP …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 7, 2023

415

Which PCoIP Zero Clients are VMware Ready certified?

For a list of VMware Ready certified PCoIP Zero Clients see VMware View HCL . Note: PCoIP Zero Clients can be identified by ThreadX in the OS Version column. For a complete list of PCoIP Zero Clients, see the HP web site . … Which PCoIP Zero Clients are …

How do I set up helpdesk mode (enable self help link) on a PCoIP Zero Client?

The self help link on the PCoIP Zero Client OSD at the session connection screen allows a user to click on the link and establish a PCoIP session using saved credentials. This PCoIP session can allow the user to access resources such as password reset …

How do I disable build-to-lossless on a Remote Workstation Card?

Answer: You can disable the build-to-lossless feature using the Administrative Web Interface (AWI) or the PCoIP Management Console. To do this using the AWI, follow the steps below. For more information, or to disable this feature using the PCoIP …

What is the HP Anyware Sizing Tool?

HP Anyware provides an excel System Sizing spreadsheet that provides sizing recommendations for HP Anyware deployments. It will recommend the number of PCoIP Connection Managers and PCoIP Security Gateways required based on the number of remote desktops …

What types of USB devices are supported in Linux with the PCoIP Remote Workstation Card?

The Tera2 PCoIP Remote Workstation Card presents a Open Host Controller Interface (OHCI) and Enhanced Host Controller Interface (EHCI), supporting the USB 1.0 and USB 2.0 specifications respectively, via the PCIe 1x connector to the motherboard. If is up …

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics