Can a PCoIP Remote Workstation Card be brokered by VMware Horizon View?
A PCoIP Remote Workstation Card (host card) can be brokered by VMware View 4.5 and newer. This way, the host can be accessed by either a PCoIP Zero Client or the VMware View software client. Refer to  PCoIP Remote Workstation Card 4.9.0 Administrators' …
Knowledge Base Article Advisory Setup Third Party Enhancements Remote Workstation Card
Last modified: September 12, 2023
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Amazon certificate change may affect PCoIP Zero Clients connecting to Amazon WorkSpaces
Problem When connecting to Amazon WorkSpaces, certificate errors are presented to the user. Scenario 1: Users of zero clients that have the Never connect to untrusted servers using the Amazon WorkSpaces session connection type connecting to Amazon …
Knowledge Base Article Troubleshooting Session Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Getting blank screen or "source signal on other port" when connecting from zero client to VMware Horizon
Scenario: When using a PCoIP zero client connecting to VMware VM running Horizon Agent 8.2 if the VMware remote console is open while user is in session the zero client will display a blank screen or you may receive a message "source signal on other …
Knowledge Base Article Troubleshooting Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Determining why the PCoIP Zero Client was reset to factory default
Problem The PCoIP Zero Client unexpectedly reset to factory default.    Cause The PCoIP Zero Client would only reset to factory defaults if one of the reset options was used. The PCoIP Zero Client can be reset by the PCoIP Management Console, through the …
Knowledge Base Article Troubleshooting Management Management Console Zero Clients
Last modified: September 15, 2023
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HP Anyware Manager Administrator interface gives an error 502 - Web server received an invalid response while acting as a gateway or proxy server.
Problem When trying to access the management interface of the HP Anyware Manager, you receive the following error: Server Error 502 - Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page you …
Knowledge Base Article Troubleshooting Management HP Anyware
Last modified: September 15, 2023
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HP Anyware Manager POC Basic Setup
HP Anyware Manager POC Setup This KB article provides an overview of HP Anyware Manager once it is setup using the quick start provisioning scripts located here:  https://github.com/teradici/cloud_deployment_scripts . This article outlines how to sign …
Knowledge Base Article Tutorial Management HP Anyware
Last modified: September 3, 2023
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Why are some Tera2 PCoIP Zero Clients showing the Online status as "False" in PCoIP Management Console 2.x and 3.x?
This indicates that the Tera 2 PCoIP Zero Client is not being managed by the PCoIP Management Console and can be one of several reasons: Not powered on Firmware has been downgraded to 4.x so no longer manageable by PCoIP Management Console 2.x and 3.x NTP …
Knowledge Base Article Troubleshooting Management Management Console Zero Clients
Last modified: September 3, 2023
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What does the error message "Session Closed Remotely" mean?
There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below. Informational Messages Closed by login at an alternate location or host shutdown/restart User initiated logout Disconnected by …
Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
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